Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Henrico County
02.2024 - Current
Manage Chief's calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handle confidential and sensitive information with discretion and tact.
Screen emails and respond accordingly to support Chief's correspondence.
Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintain inventory of office supplies and place orders.
Support efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
Administrative Assistant
Chesterfield County Police Department
03.2021 - Current
Provide administrative support to the Training Division, including scheduling meetings and managing calendars.
Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greet visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensure efficient operation of office equipment such as printers, copiers and fax machines.
Assist with the planning of special events by arranging catering services, securing venues, and creating certificates, PowerPoint presentations, and programs.
Enter data into web based state
Handle confidential documents in an organized fashion according to established protocol.
Manage outside training requests which includes registration, travel arrangements, creating per diem paperwork, and settling monthly credit card statements for the department
Secretary Senior
Virginia State Police
02.2018 - 03.2021
Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Sent and distributed mail and parcels.
Office Services Assistant
Virginia State Police
01.2017 - 02.2018
Provided administrative support to office personnel.
Organized and maintained filing systems for confidential documents.
Processed incoming and outgoing mail, including courier services.
Ordered office supplies and managed inventory levels.
Coordinated with vendors for maintenance of office equipment such as copiers, fax machines.
Answered phone calls and responded to inquiries from customers and other departments.
Education
Associate of Applied Science - Medical Administration
Medical Career & Technical College
08.2010
Associate of Applied Science - Management 1
J Sergeant Reynolds
05.2007
Skills
Memo Preparation
Clerical Support
Travel Coordination
Research
Data Entry
Records retrieval
Mail handling
Timeline
Administrative Assistant
Henrico County
02.2024 - Current
Administrative Assistant
Chesterfield County Police Department
03.2021 - Current
Secretary Senior
Virginia State Police
02.2018 - 03.2021
Office Services Assistant
Virginia State Police
01.2017 - 02.2018
Associate of Applied Science - Management 1
J Sergeant Reynolds
Associate of Applied Science - Medical Administration