Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

ASHLEY E. VAUGHN

Director Of Academics And Student Services
Chesapeake,VA

Summary

Dynamic academic leader with over 19 years of experience in higher education, specializing in academic advising, student success, and program administration. Expertise in leading cross-functional collaboration between academics and other departments to ensure policy alignment, compliance, and student achievement. Proven track record of developing course schedules for successful academic progress and optimal student goal achievement. Proficient in developing and overseeing academic support services, implementing advising strategies, and guiding students through critical transitions such as orientation and academic recovery. Results-oriented director with strong analytical skills, strategic planning abilities, and a talent for fostering campus-wide partnerships that promote academic excellence and holistic student development.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Director of Academics and Student Services

Norfolk State University
Norfolk, VA
03.2023 - Current
  • Provide daily leadership and management of academic program for over 350 college athletes while coaching and supporting progress toward degrees and certifications, and ensuring compliance with University, MEAC Conference rules and regulations, and NCAA eligibility requirements.
  • Adhere to highest standards of academic integrity and effectively communicate student-athlete academic progress to coaching staff, athletic administration, and Athletic Director.
  • Collaborate with SAAST (Student-Athlete Academic Support Team) staff members and Student Development to build holistic programming for student-athletes and oversee support during career transition periods throughout semesters.
  • Monitor student-athletes' academic performance, including class schedules, and help resolve conflicts.
  • Build connections between campus resources to assist student-athletes in achieving academic goals.
  • Assist students with initial, continuing, and transfer eligibility processes and completing waivers.
  • Coordinate financial planning, including development of annual academic and student services budget of $600,000, Clear Leadership Academy budget of $200,000, and salary adjustments of Academic and Student Support Staff employees.
  • Represent University at association and conference meetings and a variety of events.
  • Proactively respond to student, parent, faculty, and coach inquiries.
  • Supervise, train, and evaluate staff and graduate interns.
  • Led strategic planning initiatives to establish long-term goals for the growth and development of the department''s various sports offerings.
  • Collaborated with athletics and academic staff to promote academic success, retention and graduation for student athletes.
  • Collaborated with other school departments to incorporate athletic successes into broader educational initiatives, promoting a well-rounded educational experience for students.
  • Fostered a positive and inclusive team culture that prioritized respect, integrity, collaboration, and accountability among athletes and staff alike.
  • Developed comprehensive plan for athletic department that supported and aligned with mission and vision of institution.

Director of New Student Orientation & Special Programs

Norfolk State University
Norfolk, Virginia
09.2022 - 02.2023
  • Provided daily administration, evaluation, supervision, and coordination of assigned programs and services, ensuring requisite services, student success interventions, program intake and orientation, peer mentoring, program-specific instruction, counseling, eligibility, outreach, cultural awareness, retention, transfer assistance, and ongoing program maintenance.
  • Partnered with faculty, upper management, and staff to identify program needs. Planned, organized, and set priorities for proper resources. Provided program analysis and participated in strategic short- and long-range planning for student services.
  • Drafted project proposals and reports, including writing and development of program goals, objectives, and budget for special funding of programs.
  • Oversaw VCAN Budget of $150,000 and New Student Orientation and Special Programs Budget totaling $150,000 while monitoring expenses on a bimonthly basis.
  • Planned and organized Summer Bridge for incoming VCAN students and oversaw VCAN academic recovery program while collaborating with departments for tutoring services.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

Senior Academic Advisor

Norfolk State University
Norfolk, VA
11.2017 - 09.2022
  • Provided advising and student success services as leadership member within Dr. Patricia Lynch-Stith Student Success Center (PLSSSC) to over 686 students with a 12% academic probation rate.
  • Developed and implemented an innovative key retention academic program.
  • Assisted freshmen advisees during student orientation with initial adjustments to university academic life, expectations, goal achievement, and registration procedures.
  • Designed and updated orientation materials, resource manuals, online meetings, and publications.
  • Created and implemented, 'Home Away from Home' program for freshmen students to assist with college transition, resulting in successful student engagement and improved retention rates.
  • Managed caseload of over 600 students, maintaining accurate records and monitoring progress toward graduation.
  • Served as liaison between students, faculty, and administration to address concerns and resolve issues promptly.

Student Development, SDV Instructor

Tidewater Community College
Virginia Beach, Virginia
09.2016 - 12.2017
  • Provided guidance to students in development of academic plans and selection of courses to meet their academic goals as they transitioned to 4-year colleges.
  • Mentored students regarding effective study habits, career and academic planning and provided information of college resources including financial aid, workforce solutions and student affairs.
  • Provided overview of college policies and procedures, and curricular offerings.

High School/College Career Advisor/Coach/Recruiter

Tidewater Community College
Virginia Beach, Virginia
09.2015 - 11.2017
  • Increased overall student satisfaction by consistently delivering timely feedback on resumes, cover letters, and LinkedIn profiles.
  • Collaborated with clients to identify skills, strengths, and areas for improvement through assessments and evaluations.
  • Developed career and education plans based on individual needs.
  • Led workshops for job seekers to provide information on job searching, application completion, and resume building.
  • Assisted students in crafting targeted resumes and cover letters that effectively communicated their value to potential employers.
  • Implemented individualized coaching strategies tailored to each client''s specific needs and goals.
  • Developed customized job search strategies for clients facing unique challenges such as extended gaps in employment or career transitions.
  • Maintained up-to-date knowledge of industry trends and best practices in career advising, ensuring clients received cutting-edge guidance and support.
  • Empowered clients to make informed decisions about their careers by providing relevant resources and up-to-date information about the job market.
  • Assisted clients in crafting targeted resumes and cover letters that effectively communicated their value to potential employers.

Day Treatment Counselor

Agape Family & Therapeutic Services
Hampton, VA
03.2011 - 09.2015
  • Educated clients' parents during family counseling sessions pertaining to childcare, parenting classes, employment, finance management, community resources and coping with mental illnesses.
  • Assisted students gain insight into personal and interactive problems, define goals, establish action plans and assess personal skills and abilities.
  • Evaluated diagnostic data to determine eligibility and needed services.
  • Improved client communication skills by facilitating group therapy sessions.
  • Provided crisis intervention services when needed, employing de-escalation techniques to ensure the safety of all involved parties.
  • Supported clients in developing coping strategies and healthy habits for long-term success.
  • Strengthened therapeutic relationships by actively listening and providing empathetic feedback during individual counseling sessions.
  • Maintained accurate documentation of client progress, ensuring adherence to regulatory requirements.

Education

Master of Arts - Counseling

Norfolk State University
Norfolk, VA
08.2005 - 05.2007

Bachelor of Science - Social Work

Delaware State University
Dover, DE
08.2000 - 05.2004

Skills

  • Career & Academic Advising

  • Student Success Programming

Collaborative leadership

Academic advising

Teamwork

Certification

Mental Health First Aide, 08/01/24

Affiliations

  • National Association of Academics - N4A
  • National Academic Advising Association (NACADA)

Timeline

Director of Academics and Student Services

Norfolk State University
03.2023 - Current

Director of New Student Orientation & Special Programs

Norfolk State University
09.2022 - 02.2023

Senior Academic Advisor

Norfolk State University
11.2017 - 09.2022

Student Development, SDV Instructor

Tidewater Community College
09.2016 - 12.2017

High School/College Career Advisor/Coach/Recruiter

Tidewater Community College
09.2015 - 11.2017

Day Treatment Counselor

Agape Family & Therapeutic Services
03.2011 - 09.2015

Master of Arts - Counseling

Norfolk State University
08.2005 - 05.2007

Bachelor of Science - Social Work

Delaware State University
08.2000 - 05.2004

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ASHLEY E. VAUGHNDirector Of Academics And Student Services