Ashley Gomez
Alexandria
Summary
Enthusiastic Sales Advisor known for excellent communication skills and ability to resolve conflicts. Experience in developing strong customer relationships and managing cash transactions accurately, contributing to enhanced customer experiences and sales performance.
Overview
3
3
years of professional experience
Work History
Sales Advisor
Best Buy
Alexandria
02.2023 - Current
- Provided customers with information on products and services available.
- Answered requests and concerns with friendly and knowledgeable service.
- Developed key customer relationships to enhance overall satisfaction and loyalty.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Demonstrated product features and benefits to potential customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed key customer relationships to increase sales.
- Analyzed competitor data to develop competitive pricing strategies.
- Managed daily cash counts to ensure accuracy and prevent discrepancies.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
Cashier
Einstein Bagels
Falls Church
09.2022 - 02.2023
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained work area and kept cash drawer organized for optimal efficiency.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained organized cash drawer to ensure quick and accurate transactions.
- Prepared ingredients according to recipes and specifications for daily menu items.
- Organized and maintained food storage areas, adhering to safety and cleanliness standards.
- Assisted in meal plating, ensuring presentation met restaurant quality standards.
- Completed special orders according to customer dietary needs.
Education
High School Diploma -
Justice High School
Falls Church, VA06-2024
Skills
- FLUENT IN Spanish
- Customer relationship management
- Cash handling
- Effective communication
- Team collaboration
- Decision making
- Sales background
- Customer service experience
- Upselling products
- Sales strategies
- Conflict resolution
- Cash drawer balancing
- Point-of-sale system operation
- Credit and cash transactions
- Refund handling
- Payment processing
- Purchase assistance
- Basic math
- Data entry
- Reliability and punctuality
- POS system operations
Languages
Spanish
Full Professional
Timeline
Sales Advisor
Best Buy
02.2023 - Current
Cashier
Einstein Bagels
09.2022 - 02.2023
High School Diploma -
Justice High School