Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ashley Hagelstein

Henrico

Summary

Dynamic Scientist with proven expertise at Thermo Fisher Scientific in data analysis and quality assurance. Adept at utilizing advanced laboratory techniques and analytical instrumentation to deliver precise results. Recognized for effective communication and critical thinking, driving project success and enhancing team collaboration in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Scientist

Thermo Fisher Scientific
Richmond
09.2024 - Current
  • Over time progresses to more complex techniques/procedures and performs analysis on a variety of formulations and/or biological matrices.
  • Review results from assignments and make initial determination on acceptability per SOP acceptance criteria.
  • Executed laboratory documentation with clarity and accuracy in compliance with SOP and GLPs.
  • Managed QC responsibilities independently.
  • Updated project leader on project status to ensure alignment and progress.
  • Builds an understanding of QA processes and manages responsibilities with decreasing supervisor or QA input.
  • Trains on routine operation, maintenance, and theory of analytical instrumentation, SOPs, and regulatory procedures and guidelines.

Associate Scientist

Thermo Fisher Scientific
Richmond
11.2022 - 09.2024
  • Demonstrate strength and depth in utilizing multiple different methods, scientific techniques and instrumentation to conduct experiments and investigations.
  • Interpret data and deliver the information to the team in a clear and concise manner.
  • Identified and communicated potential issues to relevant staff to prevent project delays.
  • Mentored and trained new team members on various methods and instruments.
  • Demonstrated knowledge of standard operating procedures applicable to daily tasks.
  • Proactively seek feedback to continue improving and developing critical thinking and problem-solving skills.
  • Assisted team with additional assignments to ensure project goals and timelines were met.
  • Contributed to 5S initiatives to enhance lab cleanliness and organization.

Patient Communication Representative

UCLA Health
Agoura Hills
01.2017 - 01.2022
  • Answered a high volume of calls to assist patients with their needs.
  • Scheduled, rescheduled, and canceled appointments to ensure optimal patient access.
  • Communicate with doctors, medical assistants and other medical staff by sending messages through EPIC.
  • Communicated with supervisor and team to provide accurate information and support for callers.
  • Managed PHI in compliance with HIPAA regulations to protect patient confidentiality.

Store Manager

Get Shaved
Northridge
01.2015 - 01.2017
  • Established store staff through recruitment, selection, positioning, and training, enhancing team capability.
  • Managed merchandise by regulating promotions and advertising to align with sales objectives.
  • Create the employee schedule at the end of each week using the software called Homebase.
  • Maintain inventory of the store by ordering supplies within a reasonable budget.
  • Resolve customer or employee-related issues by determining an appropriate solution.
  • Comply with health and safety regulations for the food industry.
  • Studied menu items thoroughly to provide accurate recommendations to customers.

Laboratory Analyst

Con-Test Analytical Laboratory
East Longmeadow
01.2013 - 01.2015
  • Conducted, interpreted, and reported analytical tests on soil, drinking water, and wastewater samples, contributing to comprehensive environmental assessments.
  • Ensured integrity and quality of analytical results, delivering accurate data to clients.
  • Experience conducting BOD, NH3, TSS and E.coli testing.
  • Prepared daily reagents in precise ratios for laboratory testing, supporting reliable experimental outcomes.
  • Managed instruments including spectrophotometer, analytical balance, and biological oxygen demand robotic analyzer.

Education

Bachelor of Science - Forensic Science

Bay Path College
Longmeadow, MA

Skills

  • Laboratory techniques
  • Analytical instrumentation
  • Quality control
  • SOP development
  • Experimental design
  • Data analysis
  • Research objectives
  • Data-driven decision making
  • Issue identification
  • Attention to detail
  • Time management
  • Team collaboration
  • Effective communication
  • Critical thinking
  • Equipment operation

Accomplishments

  • Member of the Bay Path College Dance Team, 2011-2014
  • Member of the Bay Path College Journal Club, 2014
  • Received partial academic scholarship to Bay Path College

Timeline

Scientist

Thermo Fisher Scientific
09.2024 - Current

Associate Scientist

Thermo Fisher Scientific
11.2022 - 09.2024

Patient Communication Representative

UCLA Health
01.2017 - 01.2022

Store Manager

Get Shaved
01.2015 - 01.2017

Laboratory Analyst

Con-Test Analytical Laboratory
01.2013 - 01.2015

Bachelor of Science - Forensic Science

Bay Path College
Ashley Hagelstein