Ashley James
Henrico
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Lead Infant Teacher
Childtime Learning Care Center
Mechanicsville
04.2024 - Current
- Developed engaging lesson plans for infants to enhance cognitive and social skills.
- Supervised daily activities to ensure a safe and nurturing environment for children.
- Collaborated with parents to discuss child development and address concerns effectively.
- Trained and mentored new teachers on classroom management and curriculum implementation.
- Implemented developmental assessments to track individual progress and needs of infants.
- Maintained a clean and organized classroom adhering to health and safety standards.
- Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
- Participated in ongoing professional development to improve teaching strategies and techniques.
- Maintained daily records of activities, behaviors, meals served, naps taken. for each child.
- Created positive relationships with families by establishing open communication channels between home and school.
Medicaid Eligibility Specialist
Maximus Health Services
Richmond
01.2024 - 03.2024
- Reviewed and processed applications for accuracy and completeness.
- Communicated policy changes to clients and stakeholders effectively.
- Maintained accurate records in the eligibility management system.
- Resolved client inquiries regarding application status and eligibility criteria.
- Compiled and documented information regarding applicant's income, assets, insurance coverage and other relevant data.
- Participated in outreach activities aimed at increasing awareness about available Medicaid services among eligible populations.
Banking Specialist
Teleperformance USA
Richmond
06.2023 - 11.2023
- Assisted customers with account inquiries and transaction requests.
- Managed customer documentation and ensured compliance with banking regulations.
- Processed loan applications and verified financial information for accuracy.
- Resolved customer complaints promptly, maintaining a positive service experience.
- Utilized banking software to track transactions and manage client accounts effectively.
- Monitored customer accounts for suspicious activity, including large transfers or irregular patterns of behavior.
- Provided customer service and support to clients regarding banking products and services.
- Maintained confidentiality of banking records and client information to avoid possible data breaches.
- Assisted in creating new accounts, processed deposits and withdrawals, and maintained accurate records of transactions.
Lead Infant Teacher
Sowing Seeds Academy
Henrico
04.2021 - 03.2023
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Monitored student progress to ensure cooperation and growth.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Engaged in continuous professional development to stay current with early childhood education practices.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Administered first aid and medication in accordance with health and safety regulations.
- Developed engaging lesson plans for infants to enhance cognitive and social skills.
Education
High School Diploma -
Highland Springs High School
Sandston, VA06-2011
Some College (No Degree) - Medical Assisting
Virginia College
Richmond, VASkills
- Classroom management
- Customer service
- Policy communication
- Record maintenance
- Effective communication
- Conflict resolution
- Microsoft office
- First Aid/CPR
- Record management
- Data entry
- Problem solving
Timeline
Lead Infant Teacher
Childtime Learning Care Center
04.2024 - Current
Medicaid Eligibility Specialist
Maximus Health Services
01.2024 - 03.2024
Banking Specialist
Teleperformance USA
06.2023 - 11.2023
Lead Infant Teacher
Sowing Seeds Academy
04.2021 - 03.2023
High School Diploma -
Highland Springs High School
Some College (No Degree) - Medical Assisting
Virginia College