Ashley Loy
Fairfax
Summary
Dynamic and dedicated professional with experience as a white water raft guide and kennel attendant, skilled in quick thinking and effective communication. Proven ability to enhance client satisfaction and ensure safety through quick decision-making and teamwork, while maintaining high standards of equipment management and guest care.
Overview
3
3
years of professional experience
Work History
White Water Raft Guide
River Riders Family Adventure Resort
05.2023 - Current
- Implemented emergency response plans as needed, maintaining calm under pressure and prioritizing guest safety above all else.
- Cultivated a supportive team dynamic among fellow guides through effective communication and collaboration during busy periods.
- Provided comprehensive pre-trip briefings for clients, ensuring everyone understood expectations and safety procedures before embarking on the water.
- Enhanced client satisfaction by providing excellent guidance and safety instructions during rafting trips.
- Managed inventory of all necessary equipment, ensuring proper maintenance and storage throughout the season.
Kennel Attendant
Shenandoah Veterinary Hospital
05.2022 - 08.2022
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
Education
Cognitive And Behavioral Neuroscience
Virginia Polytechnic Institute And State University
Blacksburg, VA05-2025
Skills
- Physical fitness
- Efficient route planning
- CPR training
- Swiftwater rescue
- Animal welfare management
- Animal handling expertise
- Quick decision making
- Animal hygiene maintenance
- Kennel maintenance
Timeline
White Water Raft Guide
River Riders Family Adventure Resort
05.2023 - Current
Kennel Attendant
Shenandoah Veterinary Hospital
05.2022 - 08.2022
Cognitive And Behavioral Neuroscience
Virginia Polytechnic Institute And State University
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