Desired Job Title
Medical Front Office ReceptionistOffice WorkerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Hopewell, VA
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Ashley Mitchell
Hopewell
Work Preference
Summary
Detail-oriented receptionist with 16 years of experience in medical front desk operations. Recognized for exceptional customer service, efficient call routing, and effective management of office supply inventory. Proven ability to enhance patient interactions and optimize appointment scheduling.
Overview
2027
2027
years of professional experience
Work History
Receptionist
Dermatology Associates Of Virginia
Colonial Heights
05.2009 - 04.2026
- Greeted patients and visitors warmly to establish a welcoming environment.
- Answered incoming calls, took messages, and efficiently transferred calls to appropriate departments to ensure timely communication.
- Handled patient inquiries regarding services, insurance, and billing procedures professionally.
- Executed accurate data entry tasks in various computer systems, contributing to reliable patient records.
- Executed data entry tasks accurately and promptly in various computer systems.
- Handled patient inquiries regarding services, insurance, and billing procedures, enhancing patient understanding and satisfaction.
Receptionist
Crossroads Chrysler,Jeep,Dodge
Prince George
09.2007 - 04.2009
- Greeted visitors and provided them with assistance.
- Managed multi-line phone system, routing calls to appropriate departments efficiently.
- Provided administrative support to staff members, including typing letters, filing documents, and scanning and copying documents.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Food Service Worker
Arbys Resturant
Colonial Heights
2002 - 2009
- Served meals to customers with courtesy and professionalism.
- Prepared food items following company recipes and standards.
- Operated kitchen equipment efficiently during meal service.
- Maintained safety guidelines during food preparation and handling.
- Trained new staff on food service protocols and customer interaction.
- Processed cash, check, and credit card transactions using cash register.
- Performed opening and closing duties, ensuring workstations were fully stocked.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
High School Diploma -
West End Christian
Hopewell, VA06-2004
Associate of Science -
Richard Bland College
Petersburg, VAAssociate of Science - Social Work
John Tyler Community College
Chester, VASkills
- Appointment scheduling
- Patient interaction
- Insurance verification
- Call routing
- Electronic medical records
- Positive demeanor
- Data entry accuracy
- Call routing efficiency
- Multi-line phone system operation
- Front desk operations
- Office supply inventory control
- Mail handling
- Phone etiquette
- EMR management
- Positive and professional
Timeline
Receptionist
Dermatology Associates Of Virginia
05.2009 - 04.2026
Receptionist
Crossroads Chrysler,Jeep,Dodge
09.2007 - 04.2009
Food Service Worker
Arbys Resturant
2002 - 2009
High School Diploma -
West End Christian
Associate of Science -
Richard Bland College
Associate of Science - Social Work
John Tyler Community College