Ashley Patino
Alexandria
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Dedicated and adaptable, with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon
Springfield
11.2021 - Current
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Received daily delivery instructions and route assignments from dispatch.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Grocery Shopper
Instacart
Ashburn
03.2021 - 03.2024
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Listened to customer needs to identify and recommend best products and services.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Server
Uncle Julio’s
Ashburn
03.2015 - 08.2021
- Explained menu options to guests, took orders from customers accurately and in a timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary
- Trained new employees to perform duties.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host
Red Robin
Sterling
02.2014 - 03.2015
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations over phone and in person.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education
High School Diploma -
Dominion High School
Sterling , VA06-2012
Skills
- Fast paced environment adaptability
- Customer service
- Time management
- Problem solving
- Team collaboration
- Personal Organization
- Reliable and responsible
- POS systems
- Communication skills
- Guest engagement
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Delivery Driver
Amazon
11.2021 - Current
Grocery Shopper
Instacart
03.2021 - 03.2024
Server
Uncle Julio’s
03.2015 - 08.2021
Host
Red Robin
02.2014 - 03.2015
High School Diploma -
Dominion High School