Ashley Pearson
Midland
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for a strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
5
5
years of professional experience
Work History
Store Manager
Trucks and Trailer Parts Solutions Inc
01.2023 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Account Manager
Ken Worth Truck Enterprise
09.2023 - 02.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained a high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with the sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Parts Sales
Peterbilt
02.2022 - 01.2023
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Parts Sales
HALE Trailer Brake and Wheel
01.2020 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associate's degree - Business
University of Phoenix
05.2016
Skills
- Service excellence
- Account management and client engagement strategies
- Effective team collaboration
- Customer relationship management and experience enhancement
- Goal oriented
- National accounts: Inside and Outside sales development
- Order processing and invoice balancing
- Conflict resolution management
Timeline
Account Manager
Ken Worth Truck Enterprise
09.2023 - 02.2024
Store Manager
Trucks and Trailer Parts Solutions Inc
01.2023 - 05.2025
Parts Sales
Peterbilt
02.2022 - 01.2023
Parts Sales
HALE Trailer Brake and Wheel
01.2020 - 10.2021
Associate's degree - Business
University of Phoenix
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