Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Perminter

Fredericksburg

Summary

Results-oriented leader with expertise in team collaboration, project management, and operational efficiency. Drives productivity and customer satisfaction through effective resource management and staff motivation. Committed to achieving challenging goals and enhancing service delivery across diverse environments.

Overview

6
6
years of professional experience

Work History

Assistant Manager-Customer Ops

Old Navy
Fredericksburg
07.2020 - Current

Managed daily team schedules to ensure adequate staffing during peak hours.

  • Resolved customer inquiries and complaints to enhance shopping experience.
  • Supervised daily operations as well as assigning tasks.
  • Provided guidance and support to team members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Conducted regular performance reviews to identify improvement opportunities and enhance team effectiveness.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Planned and delivered training sessions that addressed employee weaknesses and increased overall effectiveness.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Implemented loss prevention strategies that contributed to reduced shrinkage and improved store security.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with visual merchandising team to maintain appealing product displays.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Conducted inventory checks to support stock replenishment efforts and accuracy.
  • Developed a system for tracking inventory and ordering supplies.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Proposed or approved modifications to project plans.
  • Provided one-on-one reviews with employees on performance and priorities and provided feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Education

High School Diploma -

Stafford High School
Fredericksburg, VA
06-2021

Skills

  • Customer service excellence
  • Retail operations management
  • Inventory management
  • Money handling and reporting
  • Sales forecasting
  • Visual merchandising
  • Team leadership and coordination
  • Employee training
  • Recruitment and hiring
  • Schedule coordination
  • Task delegation
  • Conflict resolution
  • Workplace safety compliance
  • Policy enforcement
  • Marketing strategies
  • Communication skills
  • Time management

Timeline

Assistant Manager-Customer Ops

Old Navy
07.2020 - Current

High School Diploma -

Stafford High School
Ashley Perminter