Managed daily team schedules to ensure adequate staffing during peak hours.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Supervised daily operations as well as assigning tasks.
- Provided guidance and support to team members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Conducted regular performance reviews to identify improvement opportunities and enhance team effectiveness.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Planned and delivered training sessions that addressed employee weaknesses and increased overall effectiveness.
- Collaborated with management on developing strategic plans for achieving business goals.
- Implemented loss prevention strategies that contributed to reduced shrinkage and improved store security.
- Ensured compliance with safety regulations and company policies.
- Collaborated with visual merchandising team to maintain appealing product displays.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted inventory checks to support stock replenishment efforts and accuracy.
- Developed a system for tracking inventory and ordering supplies.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Provided one-on-one reviews with employees on performance and priorities and provided feedback.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Evaluated individual and team business performance and identified opportunities for improvement.