Ashley Rowles
Colonial Heights,VA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Hardesty Homes
04.2023 - Current
- Developed and maintained relationships with external vendors and suppliers.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed client accounts, ensuring timely payment of invoices and accurate recordkeeping.
Realtor
Hardesty Homes
04.2023 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Admin Assistant/Long Term Substitute
KEYS Academy
08.2021 - Current
- Updated databases for accurate record-keeping.
- Developed presentations to support team projects.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Provided individualized support to students, aiding in overall academic progress.
- Collaborated with regular teachers to ensure continuity in lesson delivery.
- Supported classroom management for effective learning atmosphere.
- Aided students with special needs, ensuring they received appropriate support.
Substitute Paraprofessional/Teacher
Colonial Heights Public Schools
08.2014 - 04.2024
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
Customer Service Representative
Davis Oil
03.2010 - 05.2011
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associate of Science - Health Science
BrightPoint
Chester, VA06-2021
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Inventory management
- MS office
- Client relationships
- Data management
- Document control
- Vendor sourcing
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- CPR/AED Certification
Timeline
Operations Manager
Hardesty Homes
04.2023 - Current
Realtor
Hardesty Homes
04.2023 - Current
Admin Assistant/Long Term Substitute
KEYS Academy
08.2021 - Current
Substitute Paraprofessional/Teacher
Colonial Heights Public Schools
08.2014 - 04.2024
Customer Service Representative
Davis Oil
03.2010 - 05.2011
Associate of Science - Health Science
BrightPoint
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