Summary
Overview
Work History
Education
Skills
Certification
References
Websites
References
Timeline
Generic

Ashley Sprouse

Max Meadows

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shift Leader

Burger King
Max Meadows
02.2024 - Current
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Identified needs of customers promptly and efficiently
  • Resolved customer complaints promptly, going above and beyond to ensure complete satisfaction with our services.
  • Mentored junior team members on best practices within our departmental guidelines; this guidance contributed to the overall improvement of crew member skills.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Answered customers' questions and provided information on store procedures or policies.
  • Resolved customer complaints in a professional manner.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Student

WORCforce Development WORC Program
Wytheville
09.2023 - 02.2024
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Implemented strategies to take advantage of new opportunities.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Managed time effectively to balance academic, extracurricular, and personal responsibilities.

Housekeeping Cleaner

Hampton Inn Suites
11.2019 - 02.2020
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.

Crew Member

Hardee's Restaurant
05.2017 - 08.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Personal Care Assistant

Team Nurse
08.2014 - 03.2015
  • Provided emotional support and companionship to enhance patient well-being and reduce feelings of isolation.
  • Applied wound care techniques to manage and dress minor injuries and surgical sites.
  • Employed automated medication dispensers to ensure accurate and timely administration of prescribed drugs.
  • Operated patient lifting devices to safely transfer individuals with mobility challenges.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands, and household chores.

Education

Graduate Certificate - Gas Metal Arc Welding (GMAW)

Wytheville Community College
Wytheville, VA
03-2023

GED -

New River Community College
Dublin, VA
06-2007

Skills

  • Customer service
  • Organizational skills
  • Shift leadership
  • Sales and upselling
  • Problem-solving
  • Document management
  • Effective communication
  • Computer skills
  • Applied Mathematics
  • Career Management
  • Critical Thinkig
  • Data Literacy

Certification

  • 1/2025 ServSafe National Restaurant Association
  • 3/2024 Gas Metal Arc Welding (GMAW) American Welding Society (AWS)
  • 12/2023 ACT WorkKeys National Career Readiness Certificate New River Mount Rogers WORKFORCE Development Board
  • 12/2023 TABE12 Mathematics Data Recognition Corporation
  • 12/2023 TABE12 Reading Data Recognition Corporation
  • 12/2023 Workplace Readiness Conover Credential Virginia Career Works Wytheville Center
  • 12/2023 Workplace Readiness – Job Keeping Conover Credential Virginia Career Works Wytheville Center

References

Available upon request

References

References available upon request.

Timeline

Shift Leader

Burger King
02.2024 - Current

Student

WORCforce Development WORC Program
09.2023 - 02.2024

Housekeeping Cleaner

Hampton Inn Suites
11.2019 - 02.2020

Crew Member

Hardee's Restaurant
05.2017 - 08.2017

Personal Care Assistant

Team Nurse
08.2014 - 03.2015

Graduate Certificate - Gas Metal Arc Welding (GMAW)

Wytheville Community College

GED -

New River Community College

Similar Profiles

CREATE PROFILE
Ashley Sprouse