Ashly Lemus
Fairfax
Summary
Dynamic and organized professional with a strong work ethic, experienced at Roosters Men's Grooming Center. Proven ability in scheduling and data entry, enhancing client satisfaction through exceptional service. Bilingual in Spanish and English, effectively communicating with diverse clientele while maintaining a clean and welcoming environment.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Roosters Men's Grooming Center
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
P.F. Chang's Bistro
05.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Crew Member
Five Guys
06.2021 - 01.2023
- Worked front counter, grill, other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Jimmy John's
08.2020 - 05.2021
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA08-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling
- Greeting and seating clients
- Cash handling
- Strong work ethic
- Safe food handling
- Fluent bilingualism
- Spanish to English translation
Certification
- National Youth Leadership Association Certification (2024)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Roosters Men's Grooming Center
09.2024 - Current
Server
P.F. Chang's Bistro
05.2023 - 01.2024
Crew Member
Five Guys
06.2021 - 01.2023
Crew Member
Jimmy John's
08.2020 - 05.2021
Associate of Science - Business Administration
Northern Virginia Community College
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