Ashlyn Emery
Newport News
Summary
Personable and attentive with natural talent for creating welcoming environments. Knowledge of customer service principles and hair care techniques, complemented by strong organizational and time management skills. Committed to enhancing client satisfaction and supporting salon operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Coordinator
Ulta Beauty Inc.
03.2025 - Current
- Assisted in managing guest experiences to ensure satisfaction and loyalty.
- Supported team in maintaining cleanliness and organization of store environment.
- Responded promptly to guest inquiries, providing accurate information on products and services.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Maintained detailed records of guest preferences and requests to provide personalized service during future stays.
- Managed reservation system, ensuring accurate room bookings and prompt guest notifications of any changes.
Hair Salon Assistant
Modish Hair Salon
06.2025 - 09.2025
- Assisted stylists in providing exceptional customer service during appointments.
- Maintained cleanliness and organization of salon tools and workstations.
- Supported inventory management by restocking products and supplies as needed.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Developed knowledge of hair care products to assist clients effectively in product selection.
- Learned salon procedures and best practices to enhance operational efficiency.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
Sales Associate
Ulta
08.2022 - 02.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained product displays, ensuring compliance with visual merchandising standards.
- Educated customers on promotions and loyalty programs, boosting engagement and sales.
- Conducted inventory checks, identifying discrepancies and improving stock accuracy.
Education
Cosmetology License -
Elevate Salon Institute
Utica, MI10-2024
Skills
- Excellent customer service
- Cleanliness and sanitation
- Appointment scheduling
- Hair coloring procedures
- Clear communication
- Product knowledge
- Workstation organization
- Effective time management
- Teamwork and collaboration
Certification
- Licensed Cosmetologist - Michigan [ November 2024- Current] Virginia [May 2025- Current]
Timeline
Hair Salon Assistant
Modish Hair Salon
06.2025 - 09.2025
Guest Coordinator
Ulta Beauty Inc.
03.2025 - Current
Sales Associate
Ulta
08.2022 - 02.2025
Cosmetology License -
Elevate Salon Institute