Ashlyn Emery
Newport News
Summary
Detail-oriented professional with strong skills in customer feedback management and appointment scheduling. Committed to enhancing guest relations and developing customer loyalty strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Coordinator
Ulta Salon
Newport News
03.2025 - 01.2026
- Welcomed guests, fostering a warm environment to enhance overall experience.
- Collaborated with stylists to streamline guest check-in, reducing wait times.
- Addressed customer feedback and resolved issues swiftly to maintain satisfaction.
- Scheduled appointments and managed booking systems efficiently.
- Assisted team members with daily operational tasks.
- Developed strategies to increase customer loyalty and repeat business.
- Processed cash transactions accurately and efficiently throughout each shift.
Beauty Advisor
Ulta Beauty Inc.
New Baltimore
08.2022 - 02.2025
- Addressed customer inquiries and resolved issues effectively, enhancing customer satisfaction.
- Executed sales activities including cashiering, stocking shelves, and providing customer service to drive sales performance.
- Completed customer transactions efficiently at register.
- Managed inventory to maintain optimal stock levels and organization, supporting seamless operations.
Education
Cosmetology License - Cosmetology
Elevate Cosmetology School
Utica, MI10-2024
High School Diploma -
Anchor Bay Highschool
Ira, MI 05-2021
Skills
- Guest relations
- Booking system management
- Appointment scheduling
- Cash transaction processing
- Loyalty strategies
- Time management
- Conflict resolution
- Detail orientation
- Communication skills
- Team collaboration
- Feedback management
Certification
Cosmetology
Timeline
Guest Coordinator
Ulta Salon
03.2025 - 01.2026
Beauty Advisor
Ulta Beauty Inc.
08.2022 - 02.2025
Cosmetology License - Cosmetology
Elevate Cosmetology School
High School Diploma -
Anchor Bay Highschool