Ashton Nuzum
Woodbridge
Summary
Detail-oriented professional with strong communication and account management skills. Experienced in providing exceptional customer support, collaborating with teams, and ensuring timely updates for enhanced client satisfaction.
Overview
3
3
years of professional experience
Work History
Client Service Representative
The Nuzum Insurance Agency
2023.06 - Current
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Managed client accounts, ensuring accurate data entry and timely updates.
- Collaborated with insurance agents to streamline policy processing and enhance client experience.
- Conducted thorough policy reviews, identifying coverage gaps and recommending appropriate solutions.
- Directed Client calls and requests to desired outlets or agents.
- Developed strong relationships with clients, fostering trust and loyalty through effective communication.
Education
Business Administration
Limestone University
Gaffney, SCHigh School Diploma -
C.D. Hylton High School
Woodbridge, VA06.2023
Skills
- Customer support
- Payment processing
- Call center experience
- Customer focus
- Follow-up skills
- Client relations
- File management
- System documentation
- Complaint handling
- Client support
- Database management
- Sales strategies
- Account management
Timeline
Client Service Representative
The Nuzum Insurance Agency
2023.06 - Current
Business Administration
Limestone University
High School Diploma -
C.D. Hylton High School