Asia Archer
Hampton
Summary
Results-driven Cargo Specialist with extensive experience in freight management, customs compliance, and logistics optimization. Skilled in streamlining processes to enhance inventory control, minimize damage, and improve efficiency. Strong communicator and trainer, fostering collaboration among teams and maintaining excellent client relationships. Expertise in international and domestic shipment coordination, freight forwarding, and tracking systems. Adaptable problem-solver with a proactive, results-oriented mindset, dedicated to operational excellence and organizational success.
Overview
8
8
years of professional experience
Work History
Cargo Specialist
US Army
03.2020 - Current
- Cargo Security & Risk Mitigation
- Strategic Market Expansion Planning
- Inventory Management & Auditing
- Workplace Safety & Productivity Improvement
- Client Relations & Customer Service
- Staff Training & Development
- Customs Compliance & Import/Export Coordination
- Cross-Functional Team Collaboration
- Packaging, Labeling & Storage Optimization
- Process Improvement & Efficiency Enhancement
- Load Planning & Cargo Documentation
- Freight Coordination & Delivery Logistics
Assembly Line Worker
Mountaire Farms of North Carolina
02.2019 - 08.2019
- Production & Efficiency – Met daily quotas in fast-paced environments, ensuring seamless workflow.
- Team Collaboration – Worked closely with colleagues to maximize productivity and maintain a positive work atmosphere.
- Inventory & Stock Management – Maintained consistent supply by stocking and replenishing assembly parts.
- Machine Operation & Tool Handling – Operated various machinery and tools efficiently.
- Quality Control & Inspection – Performed visual and functional inspections to identify defects and maintain high standards.
- Safety & Compliance – Followed safety protocols and used protective equipment to ensure workplace security.
- Adaptability & Problem-Solving – Quickly learned new processes and adjusted to evolving production needs.
- Training & Mentorship – Trained and mentored new employees on best practices and company procedures.
- Task Prioritization & Time Management – Ensured timely project completion by adhering to schedules and prioritizing tasks.
- Communication & Reporting – Maintained open communication with supervisors to address challenges and provide updates.
Shift Mananger
Cold Stone Creamery
02.2018 - 02.2019
- Customer Service & Issue Resolution – Handled escalated customer concerns professionally, ensuring satisfaction.
- Employee Training & Mentorship – Trained and mentored new hires to maximize team performance.
- Team Leadership & Supervision – Delegated tasks, optimized workflows, and maintained productivity.
- Performance Optimization – Coached employees to improve efficiency and meet business goals.
- Scheduling & Workforce Management – Managed staff scheduling to ensure adequate coverage and compliance.
- Inventory & Cost Control – Monitored stock levels, minimized waste, and optimized labor costs.
- Compliance & Safety – Ensured adherence to company policies, cleanliness, and safety regulations.
- Operational Excellence – Oversaw daily operations, maintaining high service and quality standards.
- Sales & Revenue Growth – Motivated teams to achieve sales targets and improve customer engagement.
- Problem-Solving & Crisis Management – Remained composed under pressure, addressing operational and customer challenges.
- Collaboration & Workplace Culture – Fostered teamwork, open communication, and a positive work environment.
- Strategic Planning & Business Development – Worked with management to enhance store performance and efficiency.
Cashier/Retail Sales Associate
BuybuyBaby
08.2017 - 12.2017
- Customer Service & Engagement – Greeted customers, identified needs, and provided personalized assistance.
- Cash Handling & POS Operations – Processed cash, card, and check transactions with accuracy and efficiency.
- Returns & Issue Resolution – Assisted with refunds, exchanges, and transaction discrepancies professionally.
- Inventory & Merchandising – Restocked, tagged, and organized merchandise to maintain store presentation.
- Sales & Product Recommendations – Promoted store offers, upsold products, and enrolled customers in rewards programs.
- Loss Prevention & Fraud Detection – Implemented security measures to prevent theft and ensured accurate cash handling.
- Training & Team Collaboration – Mentored new employees and supported coworkers during peak hours.
- Checkout Process Optimization – Reduced wait times and streamlined transactions for an improved customer experience.
- Store Policy & Compliance – Maintained up-to-date knowledge of store policies, promotions, and procedures.
- Problem-Solving & Adaptability – Handled escalated customer concerns and adapted to new POS technologies.
- Cleanliness & Organization – Maintained a tidy checkout area and contributed to a welcoming store atmosphere.
- Customer Loyalty & Relationship Building – Fostered repeat business by providing exceptional service and product knowledge.
Education
Bachelor of Science - General Studies
University of North Carolina At Pembroke
Pembroke, NC12-2023
Skills
- Customer Assistance & Communication
- Warehouse & Inventory Management
- Forklift & Pallet Jack Operation
- Supply Chain Optimization
- Freight & Cargo Handling
- Route & Load Planning
- Transportation & Logistics Management
- Shipping Regulations & Customs Compliance
- Hazardous Materials (Hazmat) Handling
- Import, Export & International Shipping Procedures
- Carrier Negotiation & Ocean Freight Coordination
- Performance Metrics & Cost Analysis
- Staff Training & Team Collaboration
- Problem-Solving & Critical Thinking
- Adaptability & Multitasking
- Time Management & Task Prioritization
- Documentation & Invoicing Accuracy
- Lean Six Sigma & Process Improvement
Timeline
Cargo Specialist
US Army
03.2020 - Current
Assembly Line Worker
Mountaire Farms of North Carolina
02.2019 - 08.2019
Shift Mananger
Cold Stone Creamery
02.2018 - 02.2019
Cashier/Retail Sales Associate
BuybuyBaby
08.2017 - 12.2017
Bachelor of Science - General Studies
University of North Carolina At Pembroke
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