Asia King
Richmond,VA
Summary
Pursued challenging warehouse roles to apply extensive knowledge in inventory management and operational excellence, driving organizational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Leader
SLG Systems Inc.
Richmond, VA
07.2024 - 01.2026
- Received, inspected, and documented incoming shipments of products.
- Collaborated with team members to complete daily tasks in a timely manner
- Performed regular quality checks on products to ensure they met specifications
- Assisted in conducting physical inventory counts to reconcile stock levels
- Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
- Reduced shipping errors by 85% through improved order verification process
- Trained new warehouse associates on proper procedures for receiving, storing, and shipping products
- Collaborated with cross-functional teams to resolve customer inquiries or complaints regarding product availability or delivery status
Counter Clerk
Covenant Logistics
Richmond, VA
11.2018 - 06.2024
- Issuing of parts based on request from work orders, trouble calls, or customers arriving at the counter.
- Immediately and accurately document movement of items within SAP (correct work orders, modules, cost centers, etc.,).
- Follow procedures on special item issuance (IMEP, lanyards, etc.,).
- When necessary, notify planners and management about PIAC status, disassemble requests and items returned for credits and reason as to why part was returned.
- Notify planners and management when a part needs to be placed in block status.
- Enter memos for all part returns, credits, transfers or erroneous transactions.
- Perform transport orders as requested.
- Processed customer orders accurately and efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries, enhancing overall service experience.
- Maintained inventory levels through regular stock checks and replenishment processes.
- Collaborated with team members to streamline operations and reduce wait times for customers.
- Developed training materials for new staff, improving onboarding process efficiency.
- Implemented organizational strategies for merchandise displays, increasing product visibility and sales potential.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Received deliveries, unpacked boxes, checked off items in system and stored products in stockroom.
- Consistently achieved performance targets set out by management through dedication to quality service delivery.
- Promoted positive workplace culture by actively engaging in team meetings and offering constructive feedback when necessary.
- Reduced shrinkage through vigilant monitoring of inventory levels, reporting discrepancies as needed for investigation.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Implemented stock control systems for monitoring and requisitioning supplies.
Warehouse Clerk/Shipping & Receiving
Capstone Logistics, LLC
Richmond, VA
06.2010 - 09.2018
- Conducted periodic audits on existing records to identify any inconsistencies or inaccuracies
- Closely monitored incoming emails or correspondence containing important details that needed immediate attention
- Maintained a high level of accuracy even when working under tight deadlines or high-pressure situations
- Accurately entered and verified data into company database, ensuring high levels of accuracy and completeness
- Managed large volumes of data entry tasks within tight deadlines, consistently meeting or exceeding productivity targets
- Collaborated with cross-functional teams to gather necessary information for data entry purposes
- Ensured compliance with company policies and procedures during all stages of the data entry process
Education
High school diploma or GED - undefined
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- SOP adherence
- Multitasking
- Computer skills
- Organizational skills
- Active listening
- Excellent communication
- Written communication
- MS office
- Reliability
Certification
- Driver's License
- Forklift Certification
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Team Leader
SLG Systems Inc.
07.2024 - 01.2026
Counter Clerk
Covenant Logistics
11.2018 - 06.2024
Warehouse Clerk/Shipping & Receiving
Capstone Logistics, LLC
06.2010 - 09.2018