Asia Moore

Review and respond to taxpayer correspondence by verifying identities, managing Power of Attorney requests, resolving billing and payment issues, assisting with refunds and compliance matters, and creating accounts for new Virginia residents while ensuring understanding of state tax regulations.

Perform cashier and POS transactions, redeem lottery tickets, prepare delivery and curbside pickup orders, operate and fulfill custom made‑to‑order beverages, manage full‑service coffee bar setup, prepare fresh and warm foods and snacks, maintain clean and organized workstations, restock grocery and tobacco products, replenish self‑service areas, and ensure a positive customer experience through prompt and friendly service.”

Handled payroll inquiries, benefits administration, onboarding, time reporting, and expense entry through phone, email, and ticketing systems; actively supported open enrollment, and assisted contractors with HR processes while maintaining accuracy and confidentiality in all transactions.

Processed deposits, withdrawals, loan payments, check-cashing transactions, and ATM loading/unloading; opened new customer accounts; provided financial product information; and balanced cash drawers while maintaining strict compliance with security and banking policies.

Prepared and filled prescriptions while assisting patients with medication questions, managing inventory, and pharmacy supplies to ensure accuracy, educating patients on proper medication use and safety, and performing all functions in a medical office setting and/or curbside service.

Entered prescription and patient data accurately into the pharmacy system, resolved data discrepancies, and supported long-term care medication processing in a fast-paced, closed-door pharmacy environment.

Assisted customers with prescription refills and insurance inquiries, managed inventory and product labeling while maintaining accurate patient profiles, and resolved third-party claim rejections to ensure timely and efficient prescription processing, performing all functions through both in-store POS systems and the pharmacy drive-through.

Assisted customers with prescription refills and insurance inquiries, managed inventory and product labeling while maintaining accurate patient profiles, and resolved third-party claim rejections to ensure timely and efficient prescription processing, performing all functions through both in-store POS systems and the pharmacy drive-through.