Asif Sheikh
Alexandria
Summary
Technologically oriented professional, My aim is to acquire a new position as a Remote Help Desk Analyst or IT support staff that will allow me to utilize my diverse skills and advance my career. I am ready to learn any new systems and skills and I look forward to expanding my knowledge.
Overview
6
6
years of professional experience
Work History
Sales Advisor/Shift Lead
Best Buy
09.2021 - Current
- Provide exceptional customer service by assisting customers in finding the right mobile devices, accessories, and services to meet their needs
- Utilize product knowledge to effectively demonstrate the features and benefits of various mobile products and services
- Coach and mentor team members on sales techniques, product knowledge, and customer service best practices.
Target Mobile Expert
Market Source
06.2019 - 07.2021
- Target Mobile Expert for activating and selling both postpaid contract based and prepaid mobile phones, Tending and managing Cash register, Selling all electronics and portable device accessories.
Wendy's Crew Member
Wendys
06.2018 - 01.2019
- Crew member at Wendy's responsible for handling and managing cash register and also maintaining store cleanliness and restocking store merchandise.
Education
Bachelor’s degree - management information systems
George Mason University
Fairfax, VA02.2024
Associate’s degree - business administration
Northern Virginia Community College
Alexandria, VA07.2022
Skills
- Retention Strategies
- Customer Relations
- Promotional planning
- Customer Retention
- Performance Tracking
- Customer Needs Assessment
- Point of sale operation
- Sales background
- Team Collaboration and Leadership
- Customer service focus
Timeline
Sales Advisor/Shift Lead
Best Buy
09.2021 - Current
Target Mobile Expert
Market Source
06.2019 - 07.2021
Wendy's Crew Member
Wendys
06.2018 - 01.2019
Bachelor’s degree - management information systems
George Mason University
Associate’s degree - business administration
Northern Virginia Community College
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