ASMA WAQAR
Herndon
Summary
Senior Medical Practice Manager with 12+ years of progressive leadership overseeing multi-site ambulatory physician practices. Proven success improving operational performance, physician productivity, revenue cycle management, financial stewardship, regulatory compliance, and patient experience. Experienced leading cross-functional teams, managing multimillion-dollar practice operations, driving quality improvement initiatives, optimizing workflows, and partnering with executive leadership to achieve strategic organizational goals.
Overview
13
13
years of professional experience
Work History
Practice Manager
Alexandria Healthcare Center
02.2014 - Current
- Direct daily operations for a multi-site internal medicine practice supporting physicians, clinical staff, and administrative teams while maintaining high-quality patient care and operational excellence
- Oversee revenue cycle operations including billing, collections, aging reports, payroll, bookkeeping, and financial reporting.
- Implement workflow redesign initiatives that improved patient throughput, reduced scheduling bottlenecks, and enhanced operational efficiency.
- Collaborate with physicians and executive leadership to improve provider productivity, patient access, and strategic operational performance.
- Recruit, develop, mentor, and evaluate multidisciplinary teams, improving employee engagement, productivity, and retention.
- Ensure compliance with HIPAA, OSHA, payer requirements, and internal policies.
- Resolve complex patient concerns professionally while maintaining exceptional customer service standards.
Commercial Property Manager
Metropolitan Service Corporation
01.2014 - Current
- Managed diverse portfolio of commercial, medical, retail, and residential properties to optimize tenant satisfaction and retention.
- Oversaw budgeting, accounts payable/receivable, reconciliations, contracts, and vendor management to ensure financial accuracy and compliance.
- Coordinated maintenance activities to uphold property standards and enhance operational efficiency.
Education
Certified Medical Office Specialist -
Medtech Institute
01-2012
Certified Medical Billing & Coding Specialist -
Medtech Institute
01-2012
Bachelor's Degree -
Government Degree College Pakistan
01-1999
Skills
- Medical Practice Operations
- Healthcare Administration
- Staff Leadership
- Revenue Cycle Optimization
- Medical Billing & Coding
- Payroll
- Financial Reporting
- HIPAA & OSHA Compliance
- Patient Experience
- Workflow Optimization
- Practice Fusion
- Insurance Verification
- Accounts Receivable
- Risk Management
- Strategic Planning
Timeline
Practice Manager
Alexandria Healthcare Center
02.2014 - Current
Commercial Property Manager
Metropolitan Service Corporation
01.2014 - Current
Certified Medical Office Specialist -
Medtech Institute
Certified Medical Billing & Coding Specialist -
Medtech Institute
Bachelor's Degree -
Government Degree College Pakistan