Athena Smith
Locust Dale
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
2018
2018
years of post-secondary education
Work History
Homeschool Teacher
Myself
Locust Grove
08.2020 - Current
- Developed personalized lesson plans for diverse learning styles and subjects.
- Facilitated engaging discussions to promote critical thinking and student participation.
- Organized educational resources and materials for effective lesson delivery.
- Coordinated extracurricular activities to enrich students' educational experiences.
To-Go Server
Outback Steakhouse
Jacksonville
12.2021 - 10.2024
- Delivered exceptional service to guests in a fast-paced dining environment.
- Coordinated and organized take-out orders for timely and accurate delivery.
- Assisted kitchen staff by communicating special requests and dietary needs from guests.
- Trained new staff on to-go procedures and customer service expectations.
- Developed strong relationships with regular customers to enhance their dining experience.
- Organized and tracked to-go orders while maintaining accuracy.
- Responded promptly to customer inquiries via phone or email in a courteous manner.
- Accurately recorded customer information into computer database for future reference.
- Communicated effectively between the kitchen staff and customers regarding order status.
Education
Penn Foster Career School
Scranton, PASkills
- Customer data entry
- Customer relationship management
- Conflict resolution
- Time management
- Training staff
- Problem solving
- Effective communication
- Attention to detail
- Relationship building
- Active listening
- Order accuracy
- Quick learner
- Phone etiquette
- Strong multitasking
- Lesson planning
- Online teaching tools
- Technology integration
Timeline
To-Go Server
Outback Steakhouse
12.2021 - 10.2024
Homeschool Teacher
Myself
08.2020 - Current
Penn Foster Career School
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