Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aubrey (Brandon) Knotts

Henrico

Summary

Accomplished Technical Director with leadership experience at Queens Court Games, excelling in production updates and schedule management. Proven track record in enhancing efficiency and fostering client relationships. Adept at training and developing teams, leveraging strong communication skills and Microsoft Word proficiency to drive project success and meet deadlines. Passionate about continuous improvement and innovation.

Overview

9
9
years of professional experience

Work History

Technical Director

Messy Crit Productions
08.2025 - Current
  • Monitored production operations for quality and compliance with standards.
  • Assessed expected technical challenges and developed proactive solutions.
  • Authored best practices documentation for use in developing new projects.
  • Made sure we had a plan to get our projects out on time and in the best shape.

Barista Trainer

Starbucks
04.2022 - Current
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Trained new employees in groups and in one-on-one scenarios.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.

Co-Producer

Goblets and Gays
08.2020 - Current
  • Developed schedules for production, editing, and duplication for timely delivery.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Facilitated communication between production staff and other departments to synchronize work.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.

Technical Director

Queens Court Games
11.2022 - 06.2025
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Supported creation of client and business partner relationships through careful collaboration and networking efforts.
  • Developed suggestions for technical process improvements to optimize resources.
  • Created a plan to make sure that all of our projects went out on time and in the best shape they could be.

Soap Maker

Buff City Soap
08.2021 - 04.2022
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in fast-paced environments.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.

Shift Lead

Ginger Juice
08.2020 - 08.2021
  • Completed store opening and closing procedures and balanced tills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.

Co-Manager

2nd and Charles
11.2018 - 08.2020
  • Approved regular payroll submissions for employees.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Performed regular reviews assessing each employee's performance and developed improvement plans.
  • Maintained professional, organized, and safe environment for employees and patrons.

Barista Trainer

Starbucks
11.2016 - 12.2018
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Promoted additional items with beverages, increasing store sales.
  • Handled cash and processed payments accurately to avoid errors.
  • Taught proper procedures and strategies for success to new employees.

Education

High School Diploma -

Charlottesville High School
Charlottesville, VA

Skills

  • Production updates
  • Schedule management
  • Leadership experience
  • Training background
  • Microsoft Word proficiency

Timeline

Technical Director

Messy Crit Productions
08.2025 - Current

Technical Director

Queens Court Games
11.2022 - 06.2025

Barista Trainer

Starbucks
04.2022 - Current

Soap Maker

Buff City Soap
08.2021 - 04.2022

Co-Producer

Goblets and Gays
08.2020 - Current

Shift Lead

Ginger Juice
08.2020 - 08.2021

Co-Manager

2nd and Charles
11.2018 - 08.2020

Barista Trainer

Starbucks
11.2016 - 12.2018

High School Diploma -

Charlottesville High School

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Aubrey (Brandon) Knotts