Aubrey (Brandon) Knotts
Henrico
Summary
Accomplished Technical Director with leadership experience at Queens Court Games, excelling in production updates and schedule management. Proven track record in enhancing efficiency and fostering client relationships. Adept at training and developing teams, leveraging strong communication skills and Microsoft Word proficiency to drive project success and meet deadlines. Passionate about continuous improvement and innovation.
Overview
9
9
years of professional experience
Work History
Technical Director
Messy Crit Productions
08.2025 - Current
- Monitored production operations for quality and compliance with standards.
- Assessed expected technical challenges and developed proactive solutions.
- Authored best practices documentation for use in developing new projects.
- Made sure we had a plan to get our projects out on time and in the best shape.
Barista Trainer
Starbucks
04.2022 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
Co-Producer
Goblets and Gays
08.2020 - Current
- Developed schedules for production, editing, and duplication for timely delivery.
- Presented production ideas and determined creative scenarios for production and delivery.
- Facilitated communication between production staff and other departments to synchronize work.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Technical Director
Queens Court Games
11.2022 - 06.2025
- Managed implementation of new technological improvements resulting in increased efficiency.
- Supported creation of client and business partner relationships through careful collaboration and networking efforts.
- Developed suggestions for technical process improvements to optimize resources.
- Created a plan to make sure that all of our projects went out on time and in the best shape they could be.
Soap Maker
Buff City Soap
08.2021 - 04.2022
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Passionate about learning and committed to continual improvement.
Shift Lead
Ginger Juice
08.2020 - 08.2021
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
Co-Manager
2nd and Charles
11.2018 - 08.2020
- Approved regular payroll submissions for employees.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Maintained professional, organized, and safe environment for employees and patrons.
Barista Trainer
Starbucks
11.2016 - 12.2018
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Promoted additional items with beverages, increasing store sales.
- Handled cash and processed payments accurately to avoid errors.
- Taught proper procedures and strategies for success to new employees.
Education
High School Diploma -
Charlottesville High School
Charlottesville, VASkills
- Production updates
- Schedule management
- Leadership experience
- Training background
- Microsoft Word proficiency
Timeline
Technical Director
Messy Crit Productions
08.2025 - Current
Technical Director
Queens Court Games
11.2022 - 06.2025
Barista Trainer
Starbucks
04.2022 - Current
Soap Maker
Buff City Soap
08.2021 - 04.2022
Co-Producer
Goblets and Gays
08.2020 - Current
Shift Lead
Ginger Juice
08.2020 - 08.2021
Co-Manager
2nd and Charles
11.2018 - 08.2020
Barista Trainer
Starbucks
11.2016 - 12.2018
High School Diploma -
Charlottesville High School