Aubrey Davis
Manassas
Summary
Experienced team leader and server with over 9 years of expertise in customer service and team management. Proficient in fostering a collaborative and welcoming atmosphere, enhancing guest experiences through exceptional interpersonal communication and organizational skills. Skilled in training staff, optimizing operations, and maintaining high standards to increase customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Loft
Fairfax, VA
06.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges and refunds in accordance with store policy
Server/Shift Leader
PF Changs Restaurant
Fairfax, VA
06.2025 - Current
- Trained and mentored new servers on menu items and service standards
- Addressed customer inquiries and complaints promptly, enhancing overall satisfaction
- Maintained cleanliness and organization of dining and service areas throughout shifts
Server/Team Leader
Firebirds Wood Fired Grill
Gainesville, VA
05.2024 - 06.2025
- Efficiently manage guest tables, ensuring prompt service and satisfaction
- Completed certified program to uphold service standards and compliance
- Fostered a welcoming atmosphere by engaging with guests, enhancing their dining experience and promoting repeat visits
Server
Bjs Restaurants
Gainesville, VA
10.2023 - 05.2024
- Explained menu items and suggested appropriate options for food allergy concerns
- Learned and followed local alcohol laws to keep restaurant compliant with regulations
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours
Server/Bartender
Blockade Runner Resort
Wilmington, NC
05.2022 - 10.2023
- Suggested beverage pairings, elevating guest experience and increasing sales
- Led team adherence to standards, fostering a collaborative work environment
Education
Advanced Diploma - undefined
Osbourn High School
Manassas, VA06.2017
Skills
- Intrapersonal communication
- Managerial skills
- POS machine
- Computer science
- Teamwork
- Customer Service
- Multitasking
- Project leadership
- Money handling
- Time management
- Organizational skills
ADDITIONAL INFORMATION
- EMPLOYEE OF THE MONTH AT BLOCKADE RUNNER RESORT 2023
- Recognized for outstanding performance and contribution to team success.
Timeline
Sales Associate
Loft
06.2025 - Current
Server/Shift Leader
PF Changs Restaurant
06.2025 - Current
Server/Team Leader
Firebirds Wood Fired Grill
05.2024 - 06.2025
Server
Bjs Restaurants
10.2023 - 05.2024
Server/Bartender
Blockade Runner Resort
05.2022 - 10.2023
Advanced Diploma - undefined
Osbourn High School