Audrey Pearson
Roanoke
Summary
Dynamic manager with a proven track record at Kippys Kustard, enhancing team productivity through strategic planning and effective conflict resolution. Skilled in customer engagement and resource allocation, I successfully trained staff and optimized operations, achieving measurable improvements in efficiency and service quality.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Manager
Kippys Kustard
05.2022 - Current
- Developed and implemented operational strategies to enhance team productivity and efficiency.
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Managed scheduling and resource allocation to optimize workflow and minimize downtime.
- Trained and mentored junior staff on best practices and operational standards.
- Opening and closing independently, serving customers, running economics, advertising, and creating social media tools.
Crew Employee and Front-Line Leader
Chipotle Restaurant
11.2023 - 08.2025
- Learned safety protocols and operational procedures in fast-paced environments.
- Assisted team members in daily tasks to enhance workflow efficiency.
- Supported inventory management through accurate tracking and organization.
- Adapted quickly to new tools and systems, ensuring smooth operations.
- Train and manage new employees.
- Customer facing responsibilities such as: make and serve food, manage cash register, and resolve customer complaints.
Education
High School Diploma -
Hidden Valley High School
Roanoke, VA05-2025
Skills
- Customer engagement
- Leadership skills
- Prioritization and scheduling
- Collaborative decision-making
- Measurable goal planning
- Effective project planning
- Effective conflict resolution
- Strategic marketing planning
- Market competitor analysis
- Supportive demeanor
Languages
French
Limited Working
Timeline
Crew Employee and Front-Line Leader
Chipotle Restaurant
11.2023 - 08.2025
Manager
Kippys Kustard
05.2022 - Current
High School Diploma -
Hidden Valley High School