Ausha Phillips
Riggs Oil Company
Pound
2027
years of professional experience
Dedicated professional with strong leadership skills in operations management. Known for effective decision-making and staff development, consistently achieving performance improvements and operational efficiencies.
Work History
Manager
4 Months- Oversee daily deli operations, ensuring compliance with food safety regulations.
- Manage inventory systems to optimize product availability and reduce waste.
- Train and mentor staff on deli procedures and customer service excellence.
- Develop work schedules to ensure adequate coverage during peak hours.
- Conduct regular quality checks to maintain high standards of food freshness and safety.
- Reduce food waste by closely monitoring product freshness and implementing proper rotation practices.
Manager
13 Years 8 Months- Led operations team to optimize fuel distribution processes.
- Implemented safety protocols, enhancing compliance and reducing incidents.
- Managed inventory control systems, improving accuracy in stock levels.
- Developed training programs for staff, fostering skills development and efficiency.
Customer Service Representative
15 Years- Assisted customers with inquiries, providing accurate information on products and services.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Maintained knowledge of store promotions and policies to enhance customer experience.
- Processed transactions quickly, ensuring accuracy in cash handling and register operations.
- Engaged with customers proactively to promote loyalty programs and encourage repeat business.
Cashier
- Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, contributing to store presentation standards.
- Collaborated with team members to optimize checkout speed during peak hours, improving customer satisfaction.
Education
Pharmacy Technician - Pharmacy
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Staff management
Operations management
Shift scheduling
Timeline
Manager
Riggs Oil Company
04.2026 - CurrentRead More
Manager
Subway
08.2012 - 04.2026Read More
Customer Service Representative
CVS
08.2011 - 2012Read More
Cashier
Food City
2008 - 2010Read More
Mountain Empire Community College
Pharmacy Technician from Pharmacy
Read More