Austin Cook
Centreville
Summary
Dynamic and adaptable professional with a proven track record at Cinemark Centreville 12, excelling in customer service and cash handling. Demonstrated ability to enhance team efficiency and safety, coupled with a knack for fostering positive relationships. Contributed significantly to improving camp operations at NZone through creative program development and leadership.
Overview
2
2
years of professional experience
Work History
Team Member
Cinemark Centreville 12
06.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Lead Camp Counselor
NZone
06.2023 - Current
- Ensured all camp policies, procedures, and safety guidelines were upheld consistently by both counselors and participants.
- Contributed to the continuous improvement of camp operations by participating in post-season review meetings and offering constructive suggestions based on personal experiences.
- Provided support to campers facing challenges or difficulties, offering guidance and promoting personal growth.
- Collaborated with fellow counselors to design creative programs that catered to the diverse needs of camp attendees.
Education
Bachelor of Science - Psychology in Counseling
Liberty University
Lynchburg, VA05-2026
High School Diploma -
Trinity Christian School
Fairfax05-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
Timeline
Team Member
Cinemark Centreville 12
06.2024 - Current
Lead Camp Counselor
NZone
06.2023 - Current
Bachelor of Science - Psychology in Counseling
Liberty University
High School Diploma -
Trinity Christian School
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