Austin Jolly
Norfolk
Summary
Seasoned tow truck driver that very mechanicly inclined known for high productivity and efficiency in task completion. Possess specialized skills in risk assessment, security protocol development, and emergency response planning. Excel in leadership, communication, and problem-solving, ensuring seamless operations and enhanced safety measures in transportation environments.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Security
Pixels pints and bytes
Norfolk
08.2025 - Current
- Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
- Identified and analyzed security threats, risks and vulnerabilities.
- Managed user accounts and maintained system security.
- Implemented company policies regarding safety, security, attendance, scheduling.
- Enforced compliance with aviation security rules and regulations.
Tow Truck Driver
Chesapeake towing and recovery
Norfolk
06.2022 - 12.2025
- Operated tow trucks safely to transport vehicles and assist stranded motorists.
- Responded promptly to emergency calls for vehicle recovery and roadside assistance.
- Maintained accurate records of tows, including vehicle condition and service details.
- Inspected tow trucks regularly for mechanical issues and ensured proper maintenance.
- Communicated effectively with dispatch to coordinate towing assignments and logistics.
- Provided excellent customer service by addressing client concerns during vehicle recovery.
- Trained new drivers on safety protocols and proper towing techniques for efficiency.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Performed vehicle inspections prior to towing.
Line Cook
Pixels pints and bytes
Norfolk
09.2021 - 06.2022
- Prepare food and sauces
- Make sure each station is properly stocked
- Clean after your self
- Closing the kitchen
- Organize all the kitchen utensils
- Assisted in inventory management by restocking supplies as needed.
- Adapted quickly to changing menu demands and special requests from customers.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
Education
Maury High School
Norfolk, VASkills
- Leadership
- Customer service
- Following directions
- Engine rebuilding
- Safety compliance
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Conflict resolution
- Process improvement
- Repairs
- Troubleshooting
Languages
English
Native/ Bilingual
Affiliations
- Mobile mechanic
- Carpenter
- Welding
- Electronics
References
References available upon request.
All about me
- I’m very passionate about the work I do
- Always find a way to keep everyone in good spirits in the work environment
- I love to make new friends
- I love to learn something new everyday
Timeline
Security
Pixels pints and bytes
08.2025 - Current
Tow Truck Driver
Chesapeake towing and recovery
06.2022 - 12.2025
Line Cook
Pixels pints and bytes
09.2021 - 06.2022
Maury High School