Austin Lewis
Powhatan
Summary
My name is Austin Lewis, I Am 26 years old I got into the trade at 15 years old with the help of my father, with him being 30 years in the trade it made it easy to become a,
Versatile HVAC Technician with expertise in the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Demonstrates a proven ability to efficiently diagnose and resolve technical issues while strictly adhering to safety regulations. Exceptional customer service skills enhance client interactions, simplifying complex technical concepts for better understanding. Notable achievements include successful residential, commercial, and industrial projects that significantly improved system performance and energy efficiency.
Overview
7
7
years of professional experience
Work History
Service Manager
The Breeden Company
Henrico
09.2024 - Current
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Conducted regular training sessions for staff on new technologies and customer service best practices.
- Monitored service performance metrics to identify areas of improvement.
- Collaborated with customers to offer solutions to service needs.
- Updated and maintained service records and documentation for compliance and quality assurance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
Hvac Lead Service Technician
Hvac near me
Midlothian
12.2023 - 09.2024
- Installed and serviced government jobs for the city of Richmond
- Handled yearly and preventive maintenance to ensure equipment was up to standard
- Installed/serviced numerous types of equipment Gas,heat pump,Furnace,mini splits,boilers,ETC (trane,York,carrier,Rheem,Daikin,Goodman,ETC.
- Quoted/ordered material straight from vendor prices the profit margin and closed sale to customer.
Lead Service Technician
Synergy technical services
Midlothian
06.2021 - 12.2023
- Inspected job site before project start to identify obstacles and resolve issues.
- Disassembled units, repaired broken components and restored to operating condition.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Implemented safety protocols and procedures to ensure safe working conditions for all HVAC-related tasks.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
HVAC Technician
Lawman Heating and Cooling
Richmond
06.2018 - 09.2021
- Worked on Government Bases around the State of Virginia, Installing high End HVAC Equipment
- VRV/VRF systems, Cassette Splits, DOAS Units, WSHP, ETC.
- This was New installations We took care of Brazing, Low voltage Wiring, water/drain lines, High voltage wiring, Duct work Installation/connections
Education
High School Diploma -
Powhatan High School
Powhatan, VA05-2017
Skills
- CFC Universal
- VRV certified
- OSHA 10 certified
- Approved through DPOR For HVAC MASTERS
- First aid certified
- Scissor/lift certified
- Hilti powder actuated tool certified
Timeline
Service Manager
The Breeden Company
09.2024 - Current
Hvac Lead Service Technician
Hvac near me
12.2023 - 09.2024
Lead Service Technician
Synergy technical services
06.2021 - 12.2023
HVAC Technician
Lawman Heating and Cooling
06.2018 - 09.2021
High School Diploma -
Powhatan High School