Austin Payne
Ashland
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Bouncer
Coops De Ville
06.2023 - Current
- Ensured patron safety by effectively monitoring and controlling crowds promptly.
- Reduced conflicts and maintaining a positive atmosphere through effective communication and conflict resolution skills.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Improved staff response time with efficient coordination of security personnel during incidents.
- Contributed to revenue growth by promoting special events and offers to guests upon entry or during their visit.
Lawn Care Provider
Austin Payne
08.2016 - Current
- Reduced client complaints by promptly addressing any landscaping concerns and providing effective solutions.
- Developed customized lawn care plans to address individual client needs and preferences effectively.
- Maintained a high level of customer satisfaction through consistent communication and timely project completion.
- Improved overall property appearance with meticulous attention to detail in all aspects of lawn care and maintenance.
Sales Associate
Dicks Sporting Goods/Public Lands
05.2021 - 12.2022
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Rental Associate
Wintergreen Resort
11.2018 - 02.2019
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to their rental needs.
- Managed rental agreements for a streamlined process, ensuring accuracy and proper documentation.
- Assisted customers with billing disputes or discrepancies, providing excellent customer service and prompt resolution.
- Maintained high levels of customer retention by offering personalized attention to their specific rental requirements.
Education
Bachelor of Business Administration - Business Administration/Economics/Asian Studies
Randolph-Macon College
Ashland, VA05.2025
Skills
- Physical Strength
- Promotional Support
- Sales Development
- Crowd Management
- Conflict Resolution
- Problem Solving
Accomplishments
Randolph-Macon Lacrosse 2021-Now
Varsity lacrosse 2017-2021
2x Varsity Capitan 2019-2021
USAIL All American 2021
Central Virginia Player Of The Year 2021
Timeline
Bouncer
Coops De Ville
06.2023 - Current
Sales Associate
Dicks Sporting Goods/Public Lands
05.2021 - 12.2022
Rental Associate
Wintergreen Resort
11.2018 - 02.2019
Lawn Care Provider
Austin Payne
08.2016 - Current
Bachelor of Business Administration - Business Administration/Economics/Asian Studies
Randolph-Macon College
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