Austin Shepherd
Radford
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Scarrettes Plaza Cinema
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor in Business Information Technology - Cyber Security Management And Analytics
Virginia Polytechnic Institute
Blacksburg, VA12.2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- CompTIA Security Certification (in progress)
- Efficient with JavaScript
Timeline
Assistant Manager
Scarrettes Plaza Cinema
05.2021 - Current
Bachelor in Business Information Technology - Cyber Security Management And Analytics
Virginia Polytechnic Institute
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