AUSTIN W. WALL
Virginia Beach
Summary
Accomplished Robotics Technician specializing in optimizing robotic systems for maximum efficiency and minimal downtime. Achieved 99.9% equipment uptime by executing root-cause analysis and implementing fixes that extend mean time between failures. Collaborates with engineering teams to enhance automated processes in line with industry safety standards.
Overview
8
8
years of professional experience
Work History
Mechatronics and Robotics Technician
AMAZON Fulfillment Center
Virginia Beach
01.2023 - Current
- Perform preventive and corrective maintenance on complex Amazon Robotics (AR) drives, automated conveyor systems, and Material Handling Equipment (MHE), ensuring 99.9% equipment uptime during peak operations.
- Troubleshot and diagnosed PLC-based control systems, electrical schematics, and mechanical components to resolve equipment faults and minimize operational downtime.
- Conducted root-cause analysis on recurring equipment failures, implementing mechanical and electrical fixes that extended mean time between failures (MTBF) for high-velocity sortation lines.
- Collaborated with engineering teams to optimize robotic drive paths and sensor calibrations, enhancing unit sorting and retrieval efficiency while adhering to OSHA and Amazon safety standards.
IT Technician
CompuSys
Daytona Beach
01.2022 - 01.2023
- Updated workflows for software deployment, tech support, and phone system maintenance, achieving a 38% increase in efficiency.
- Configured devices, installed hardware, and implemented MDM solutions, resulting in a 33% improvement in network security.
- Collaborated with staff to resolve network issues and implement fixes, resulting in 31% fewer malfunctions.
- Created and reorganized SQL queries and scripts for internal troubleshooting, decreasing work tickets by 28%.
- Installed and upgraded internal applications and documentation, leading to a 12% reduction in installation errors.
IT Intern
FLAGLER TIGER BAY CLUB, INC.
Palm Coast
01.2019 - 01.2022
- Reviewed code and tested 3 features on donor-facing web app, contributing to 12% increase in contributions.
- Developed documentation to train new team members on company standards and best practices in React.js and Node.js, reducing onboarding time by 16 days.
- Provided support by troubleshooting technical issues for club members.
- Aided IT team during software installations and performed updates on devices.
- Documented processes and created user guides for club's IT systems.
Education
Bachelor of Science - Computer Information Systems - Concentration in Web Design
BETHUNE-COOKMAN UNIVERSITY
Daytona Beach, FL05-2022
Advanced High School Diploma -
I.C. Norcom High School
Portsmouth, Virginia06-2018
Skills
- Robotic operation and Maintenance
- PLC control systems
- Automated conveyor systems
- MHE systems
- MHE troubleshooting
- Electronic Principles
- Maintenance management system
Timeline
Mechatronics and Robotics Technician
AMAZON Fulfillment Center
01.2023 - Current
IT Technician
CompuSys
01.2022 - 01.2023
IT Intern
FLAGLER TIGER BAY CLUB, INC.
01.2019 - 01.2022
Bachelor of Science - Computer Information Systems - Concentration in Web Design
BETHUNE-COOKMAN UNIVERSITY
Advanced High School Diploma -
I.C. Norcom High School