Autumn Lambert
Harrisonburg
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Manager
Krispy Kreme
Harrisonburg
12.2021 - 02.2026
- Supervised team members to maintain high-quality customer service standards.
- Implemented training programs for new staff on equipment usage and safety procedures.
- Addressed customer inquiries and resolved complaints in a timely manner.
- Facilitated team meetings to promote communication and collaboration among staff.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance
Volunteer
School
08.2021 - 06.2023
- Assisted teachers in preparing classroom materials and resources.
- Supervised students during lunch and recess activities.
- Assisted teacher in class activities throughout the day
Education
Broadway High School
Broadway, VASkills
- Customer service
- Team building
- Problem solving
- Time management
- Performance management
- Student assessment
- Lesson planning
- Adaptability
- Student supervision
References
References available upon request.
Timeline
Manager
Krispy Kreme
12.2021 - 02.2026
Volunteer
School
08.2021 - 06.2023
Broadway High School