Avery Caplinger
Woodstock
Summary
Aspiring social worker with hands-on experience supporting diverse individuals through community resources and programs. Successfully contributed to creating supportive environments by assisting in substance abuse prevention and advocacy. Demonstrated empathy and effective communication skills in community interactions and team collaborations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
VA ABC
08.2019 - Current
- Delivered excellent customer service for repeat business.
- Trained new sales associates to ensure consistent performance across the team.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Managed inventory effectively, minimizing stock-outs and overstock.
- Handled cash operations, including customer transactions and store deposits.
- Familiar with Zebra, POS systems
Prevention and Wellness Intern
Northwestern Community Service Board
01.2025 - 05.2025
- Increased community outreach efforts by representing the company at various health fairs and establishing new partnerships with local organizations.
- Raised awareness about substance abuse prevention and education by creating and distributing informative materials.
- Assisted in organizing and Adverse Childhood Experiences (ACES) training with a local community college.
- Collaborated with staff members to effectively deliver and distribute materials to community partners.
- Attended workshops on various topics such as tobacco prevention, mental health awareness, gambling prevention, and childhood trauma.
Education
Associate of Applied Science - Human Services Specialization
Laurel Ridge Community College
173 Skirmisher Lane, Middletown, VA 2264507-2025
Skills
- Customer service
- Retail store operations
- Opening and closing procedures
- Cash handling
Certification
Adverse Childhood Experiences (ACES) Training
Timeline
Prevention and Wellness Intern
Northwestern Community Service Board
01.2025 - 05.2025
Lead Sales Associate
VA ABC
08.2019 - Current
Associate of Applied Science - Human Services Specialization
Laurel Ridge Community College
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