Avril Jerez Franco
Roanoke
Summary
Efficient Restaurant Hostess experienced in enhancing guest experiences and optimizing operational flow. Achieved high productivity through exceptional customer service, reservation management, and effective communication. Focused on maintaining organized dining areas and balancing server loads to promote positive dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Cheddars Stratch Kitchen
Roanoke
11.2025 - Current
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed reservations, waitlists, and special requests for large parties.
- Managed seating arrangements to optimize flow and guest comfort.
- Provided menus and informed guests about daily specials and promotions.
- Communicated with kitchen staff regarding customer feedback or complaints.
Education
Patrick Henry Highschool
Roanoke, VA07-2026
Skills
- Guest reception
- Customer service
- Customer flow management
- Attention to detail
- Time management
- Team collaboration
- Communication skills
- Conflict resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Restaurant Hostess
Cheddars Stratch Kitchen
11.2025 - Current
Patrick Henry Highschool