PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

Ayal Mel

PNC
Herndon
1
Certification
8
years of professional experience
  • Senior Power Platform, Dynamics 365, and SharePoint Developer with 8+ years of experience designing, developing, modernizing, and supporting enterprise business applications and collaboration solutions.
  • Strong current focus on Microsoft Power Platform and Dynamics 365, including Power Apps Canvas Apps, Model-Driven Apps, Power Automate, Dataverse, Power BI, Power Pages, Dynamics 365 Customer Engagement, and enterprise application integrations.
  • Hands-on experience designing Dataverse data models, business process flows, security roles, custom tables, forms, views, dashboards, automated workflows, integrations, and reusable application components.
  • Skilled in extending Dynamics 365 and Power Platform solutions using JavaScript, TypeScript, C#, plug-ins, custom APIs, PCF controls, REST APIs, Microsoft Graph, and Azure services.
  • Current experience includes Microsoft Copilot Studio and AI-enabled solutions, with a focus on developing AI agents, configuring knowledge sources and agent actions, integrating agents with Dataverse and Power Automate, and applying generative AI to business-process automation and user support scenarios.
  • Strong foundation in SharePoint Online and SharePoint Server, including SPFx, React, SharePoint migrations, document management, enterprise search, metadata, permissions, governance, and workflow modernization.
  • Experienced across requirements gathering, solution design, development, testing, UAT, deployment, ALM, CI/CD, production support, and Agile/Scrum delivery.

Work History

Senior Power Platform / Dynamics 365 Developer

10 Months
PNC | 12.2025 - Current
  • Design and deliver enterprise applications and process-automation solutions using Microsoft Power Platform, Dynamics 365, Dataverse, and Microsoft cloud technologies.
  • Current responsibilities also include introducing Copilot Studio and AI-agent capabilities into business applications and automated processes.
  • Design and develop enterprise applications using Power Apps Canvas Apps and Model-Driven Apps to support complex operational and business processes.
  • Configure and customize Dynamics 365 Customer Engagement applications based on functional and technical requirements.
  • Architect Dataverse solutions using custom and standard tables, relationships, columns, forms, views, business rules, business process flows, and security models.
  • Develop sophisticated Power Automate cloud flows supporting approvals, notifications, escalations, scheduled processes, record lifecycle management, and application integrations.
  • Build reusable parent/child flow architectures to improve maintainability and reduce duplicate automation logic.
  • Develop C# plug-ins and custom APIs to implement server-side business logic that extends standard Dynamics 365 and Dataverse capabilities.
  • Implement client-side functionality using JavaScript and TypeScript for form validation, dynamic field behavior, business rules, and user-experience enhancements.
  • Develop and maintain PCF components when out-of-the-box controls do not fully address application requirements.
  • Design Dataverse security using business units, teams, security roles, ownership models, and least-privilege access principles.
  • Integrate Dynamics 365 and Power Platform applications with SharePoint, Microsoft Teams, Microsoft Graph, Azure services, SQL Server, and external APIs.
  • Develop custom connectors and REST-based integrations to connect Power Platform applications with external enterprise systems.
  • Create Power BI dashboards and reports using Dataverse and other enterprise data sources to provide operational and management insights.
  • Build and configure Power Pages solutions for secure external and internal user interactions with Dataverse data.
  • Develop AI-powered solutions using Microsoft Copilot Studio, including conversational and task-oriented AI agents for business and support scenarios.
  • Configure agent knowledge sources, topics, instructions, actions, and automated processes to provide contextual responses and perform business tasks.
  • Connect Copilot Studio agents with Dataverse and Power Automate so agents can retrieve business information and initiate approved automated actions.
  • Apply generative AI and AI Builder capabilities to document processing, information extraction, intelligent routing, and business-process automation.
  • Evaluate business scenarios where AI agents can reduce manual effort and improve access to organizational knowledge.
  • Manage Power Platform solutions across Development, Test, UAT, and Production environments using managed solutions, environment variables, connection references, and deployment pipelines.
  • Use Azure DevOps and Git for source control, backlog management, CI/CD, solution deployment, defect tracking, and release coordination.
  • Perform solution reviews, troubleshooting, performance optimization, testing, deployment validation, and post-production support.
  • Collaborate with business analysts, product owners, architects, QA teams, security teams, and stakeholders throughout the application lifecycle.
  • Participate in Agile ceremonies including daily standups, sprint planning, backlog refinement, demonstrations, reviews, and retrospectives.
  • Project Description:

Power Platform / SharePoint Developer

4 Years
Erie Insurance | 11.2021 - 11.2025
  • Developed business applications and workflow solutions across Power Platform and SharePoint while supporting the organization's transition from traditional SharePoint-based applications to modern Microsoft cloud solutions.
  • Developed Canvas Apps to replace manual processes, legacy SharePoint forms, and InfoPath applications.
  • Designed Power Apps interfaces with conditional logic, validation, role-based functionality, reusable components, and responsive layouts.
  • Built Power Automate workflows for approvals, onboarding, document processing, notifications, reminders, escalations, and scheduled operations.
  • Integrated Power Apps and Power Automate with SharePoint, Dataverse, Microsoft Teams, Outlook, SQL Server, and Microsoft 365 services.
  • Began developing Model-Driven applications using Dataverse tables, relationships, forms, views, business rules, and security roles.
  • Configured Dataverse to support structured business data and application requirements beyond traditional SharePoint lists.
  • Developed Power BI reports and dashboards using SharePoint, Dataverse, SQL Server, and Microsoft 365 data.
  • Modernized legacy InfoPath, SharePoint Designer, and Nintex applications using Power Apps and Power Automate.
  • Designed and maintained modern SharePoint Online sites, hub structures, document libraries, lists, metadata, content types, and navigation.
  • Developed SPFx components using React, TypeScript, JavaScript, REST APIs, and Microsoft Graph.
  • Integrated SharePoint Online with Power Platform, Microsoft Teams, OneDrive, Microsoft Graph, and enterprise APIs.
  • Planned and executed migrations from SharePoint Server 2016/2019 to SharePoint Online using ShareGate and PowerShell.
  • Conducted migration assessments, dependency analysis, content remediation, permission mapping, migration validation, and post-migration support.
  • Implemented enterprise document-management capabilities using metadata, content types, versioning, approval processes, and retention requirements.
  • Configured SharePoint Search, managed metadata, managed properties, refiners, and metadata-driven content discovery.
  • Automated SharePoint administrative activities using PowerShell and PnP PowerShell.
  • Managed SharePoint security groups, permission inheritance, unique permissions, external sharing, and access controls.
  • Supported Development, Test, UAT, and Production environments and participated in application releases and production troubleshooting.
  • Created technical documentation, deployment procedures, user guides, SOPs, and application-support documentation.
  • Worked within Agile teams using Jira and Azure DevOps for user stories, defects, sprint planning, testing, and release management.
  • Project Description:

SharePoint Developer

3 Years 2 Months
Home Depot | 08.2018 - 10.2021
  • Developed and supported enterprise SharePoint applications with a strong focus on collaboration, document management, workflow automation, custom development, and the organization's early transition from SharePoint On-Premises to Microsoft cloud technologies.
  • Supported SharePoint 2013 and SharePoint 2016 farms serving enterprise and departmental business applications.
  • Created and administered site collections, subsites, lists, libraries, views, content types, site columns, metadata, and permission structures.
  • Developed custom SharePoint solutions using C#, .NET, CSOM, JavaScript, HTML, CSS, and REST APIs.
  • Built custom web parts, forms, reusable components, and application functionality based on business requirements.
  • Developed early SPFx components using TypeScript, JavaScript, React, and modern SharePoint development practices.
  • Designed InfoPath forms for data collection, approvals, and internal business applications.
  • Developed SharePoint Designer workflows supporting approvals, notifications, task assignments, and document-processing scenarios.
  • Supported and enhanced existing Nintex Forms and Nintex Workflow applications.
  • Designed enterprise document-management solutions using libraries, content types, metadata, versioning, approvals, and permission structures.
  • Configured SharePoint Search including search scopes, managed properties, refiners, and metadata-driven navigation.
  • Developed PowerShell scripts to automate SharePoint administration, permissions, reporting, site maintenance, and repetitive support activities.
  • Managed SharePoint groups, unique permissions, permission inheritance, and user access requests.
  • Integrated SharePoint with SQL Server, REST services, Microsoft Office applications, and external enterprise systems.
  • Supported migration planning and execution from SharePoint On-Premises environments to SharePoint Online using ShareGate and PowerShell.
  • Migrated sites, documents, metadata, permissions, version history, and supporting content structures.
  • Performed migration testing, validation, issue remediation, and user acceptance testing.
  • Participated in the early adoption of Power Apps and Power Automate to modernize selected SharePoint forms and workflows.
  • Developed operational and management reports using Power BI and SharePoint-based data.
  • Diagnosed production issues involving custom code, permissions, workflows, search, migrations, and SharePoint configuration.
  • Gathered business requirements and translated functional needs into SharePoint technical designs.
  • Supported application demonstrations, deployments, UAT, documentation, end-user training, and ongoing production support.
  • Project Description:

Education

Add the individual's education and certifications here.

Skills

Power Platform:
Power Apps
Canvas Apps
Model-Driven Apps
Power Automate
Dataverse
Power Pages
Power BI
Business Process Flows
Custom Connectors
Approvals
Cloud Flows
Child Flows
Environment Variables
Dynamics 365:
Dynamics 365 Customer Engagement (CE)
Custom Tables
Forms
Views
Dashboards
Business Rules
Business Process Flows
Security Roles
Teams
Solutions
Plug-ins
Custom APIs
JavaScript Customization
AI & Copilot:
Microsoft Copilot Studio
AI Agents
Generative AI
Agent Actions
Knowledge Sources
Dataverse Grounding
Power Automate Integration
AI Builder
Development:
C#
.NET
JavaScript
TypeScript
React
SPFx
PCF
HTML5
CSS3
REST APIs
Microsoft Graph
JSON
PowerShell
SharePoint:
SharePoint Online
SharePoint 2013/2016/2019
SPFx
Hub Sites
Communication Sites
Team Sites
Lists
Libraries
Content Types
Managed Metadata
Enterprise Search
Document Management
SharePoint Permissions
Integration & Azure:
Azure Functions
Logic Apps
Microsoft Graph
REST APIs
Custom Connectors
SharePoint
SQL Server
Microsoft Teams
External Enterprise Systems
ALM & DevOps:
Power Platform Solutions
Managed/Unmanaged Solutions
Environment Variables
Connection References
Power Platform Pipelines
Azure DevOps
Git
CI/CD
Dev/Test/UAT/Production
Release Management
Security & Governance:
Dataverse Security Roles
Business Units
Teams
RBAC
DLP
Entra ID
Least Privilege
SharePoint Permissions
Governance Standards
Methodologies:
Agile/Scrum
Jira
Azure DevOps Boards
Requirements Gathering
Sprint Planning
Backlog Refinement
UAT
Technical Documentation
Production Support

Certification

Add the individual's education and certifications here.

Timeline

Senior Power Platform / Dynamics 365 Developer

PNC
12.2025 - CurrentRead More

Power Platform / SharePoint Developer

Erie Insurance
11.2021 - 11.2025Read More

SharePoint Developer

Home Depot
08.2018 - 10.2021Read More

Read More
Ayal Mel