Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Badr Alshaer

McLean

Summary

Product-focused Senior Agile Business Analyst & Scrum Master with 9+ years of experience delivering mission-critical federal systems across CBP and USCIS environments. Proven ability to drive product strategy, translate complex stakeholder needs into high-impact solutions, and lead cross-functional teams across multiple applications. Strong background in backlog ownership, product delivery, and user-centered design with a growing focus on Product Management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Business Analyst & Scrum Master

CACI International
Ashburn, VA
11.2024 - Current
  • Own product delivery across a portfolio of 10 applications supporting high-visibility federal operations, driving prioritization decisions across competing stakeholder needs
  • Lead end-to-end backlog strategy, defining epics, features, and user stories aligned with mission objectives and user impact
  • Facilitate Agile ceremonies across multiple teams to ensure alignment, transparency, and consistent delivery
  • Manage ~5 releases per month, coordinating cross-functional teams to deliver stable, high-quality deployments with minimal disruption
  • Act as primary liaison between business stakeholders and engineering teams, influencing product decisions and ensuring alignment with strategic goals
  • Drive continuous improvement by identifying process gaps, improving workflows, and enhancing team delivery efficiency
  • Lead production support efforts by overseeing ServiceNow incident management, conducting root cause analysis, and implementing long-term solutions to improve system reliability
  • Provide expert guidance on 508 compliance, ensuring accessibility standards are embedded throughout product development lifecycle

Lead Technologist

Booz Allen Hamilton
McLean, VA
01.2023 - 11.2024
  • Defined product scope and drove requirements for federal digital solutions, aligning features with mission objectives
  • Partnered with stakeholders to prioritize backlog and translate business needs into high-impact user stories and features
  • Collaborated with cross-functional teams to streamline workflows and improve delivery timelines across multiple initiatives
  • Supported product validation through agile testing, ensuring solutions met user and business needs
  • Contributed to roadmap planning and release strategy in partnership with product owners

Senior Business Analyst & Scrum Master

Accenture Federal Services
Arlington, VA
01.2019 - 01.2023
  • Led Agile delivery across 3 Scrum teams, improving team efficiency, collaboration, and delivery consistency
  • Coached teams on Agile best practices and Jira adoption, transitioning backlog management from Excel to Jira
  • Contributed to development of USCIS H-1B registration system, supporting a high-visibility federal platform and earning stakeholder recognition
  • Partnered with stakeholders to define product features, roadmap priorities, and release plans
  • Translated complex business requirements into actionable user stories and acceptance criteria to support development teams

Analyst

General Dynamics Information Technology
Falls Church, VA
03.2018 - 11.2018
  • Developed and executed test cases, supporting functional, regression, and integration testing
  • Identified defects and worked closely with developers to resolve issues and improve system performance
  • Contributed to test planning and quality assurance processes
  • Built a strong foundation in system quality and user validation, shaping a product-focused approach to delivering reliable and user-centered solutions

Software Tester

ICF International
Rockville, VA
06.2017 - 03.2018
  • Executed regression, exploratory, and 508 compliance testing
  • Developed test plans and test cases to improve product quality and reliability
  • Collaborated with developers to track and resolve defects
  • Established early expertise in accessibility (Section 508) and quality engineering, later applied to product delivery and compliance strategy

Education

B.S. - Information Systems and Operations Management

George Mason University
Fairfax, VA
12-2015

Skills

  • Product Management
  • Release Management
  • Requirements gathering
  • User acceptance testing
  • Stakeholder management
  • Agile/Scrum/Kanban
  • Backlog Ownership
  • User Story Writing
  • Product Strategy
  • 508 Compliance
  • QA & Testing
  • Jira

Certification

  • Certified ScrumMaster (CSM)
  • Certified Scrum Product Owner (CSPO)
  • SAFe Agile Software Engineer
  • Certified Team Kanban Practitioner
  • Certified Pega Business Architect (CPBA)
  • Certified Associate in Software Testing (CAST)
  • DHS Trusted Tester (508 Compliance)

Accomplishments

  • Contributed to successful delivery of USCIS H-1B registration system, earning Certificate of Recognition
  • Trained and coached 3 Scrum teams, transitioning backlog management from Excel to Jira
  • Supported multi-application environments with consistent delivery and stakeholder alignment

Timeline

Senior Business Analyst & Scrum Master

CACI International
11.2024 - Current

Lead Technologist

Booz Allen Hamilton
01.2023 - 11.2024

Senior Business Analyst & Scrum Master

Accenture Federal Services
01.2019 - 01.2023

Analyst

General Dynamics Information Technology
03.2018 - 11.2018

Software Tester

ICF International
06.2017 - 03.2018

B.S. - Information Systems and Operations Management

George Mason University
Badr Alshaer