Badr Alshaer
McLean
Summary
Product-focused Senior Agile Business Analyst & Scrum Master with 9+ years of experience delivering mission-critical federal systems across CBP and USCIS environments. Proven ability to drive product strategy, translate complex stakeholder needs into high-impact solutions, and lead cross-functional teams across multiple applications. Strong background in backlog ownership, product delivery, and user-centered design with a growing focus on Product Management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Analyst & Scrum Master
CACI International
Ashburn, VA
11.2024 - Current
- Own product delivery across a portfolio of 10 applications supporting high-visibility federal operations, driving prioritization decisions across competing stakeholder needs
- Lead end-to-end backlog strategy, defining epics, features, and user stories aligned with mission objectives and user impact
- Facilitate Agile ceremonies across multiple teams to ensure alignment, transparency, and consistent delivery
- Manage ~5 releases per month, coordinating cross-functional teams to deliver stable, high-quality deployments with minimal disruption
- Act as primary liaison between business stakeholders and engineering teams, influencing product decisions and ensuring alignment with strategic goals
- Drive continuous improvement by identifying process gaps, improving workflows, and enhancing team delivery efficiency
- Lead production support efforts by overseeing ServiceNow incident management, conducting root cause analysis, and implementing long-term solutions to improve system reliability
- Provide expert guidance on 508 compliance, ensuring accessibility standards are embedded throughout product development lifecycle
Lead Technologist
Booz Allen Hamilton
McLean, VA
01.2023 - 11.2024
- Defined product scope and drove requirements for federal digital solutions, aligning features with mission objectives
- Partnered with stakeholders to prioritize backlog and translate business needs into high-impact user stories and features
- Collaborated with cross-functional teams to streamline workflows and improve delivery timelines across multiple initiatives
- Supported product validation through agile testing, ensuring solutions met user and business needs
- Contributed to roadmap planning and release strategy in partnership with product owners
Senior Business Analyst & Scrum Master
Accenture Federal Services
Arlington, VA
01.2019 - 01.2023
- Led Agile delivery across 3 Scrum teams, improving team efficiency, collaboration, and delivery consistency
- Coached teams on Agile best practices and Jira adoption, transitioning backlog management from Excel to Jira
- Contributed to development of USCIS H-1B registration system, supporting a high-visibility federal platform and earning stakeholder recognition
- Partnered with stakeholders to define product features, roadmap priorities, and release plans
- Translated complex business requirements into actionable user stories and acceptance criteria to support development teams
Analyst
General Dynamics Information Technology
Falls Church, VA
03.2018 - 11.2018
- Developed and executed test cases, supporting functional, regression, and integration testing
- Identified defects and worked closely with developers to resolve issues and improve system performance
- Contributed to test planning and quality assurance processes
- Built a strong foundation in system quality and user validation, shaping a product-focused approach to delivering reliable and user-centered solutions
Software Tester
ICF International
Rockville, VA
06.2017 - 03.2018
- Executed regression, exploratory, and 508 compliance testing
- Developed test plans and test cases to improve product quality and reliability
- Collaborated with developers to track and resolve defects
- Established early expertise in accessibility (Section 508) and quality engineering, later applied to product delivery and compliance strategy
Education
B.S. - Information Systems and Operations Management
George Mason University
Fairfax, VA12-2015
Skills
- Product Management
- Release Management
- Requirements gathering
- User acceptance testing
- Stakeholder management
- Agile/Scrum/Kanban
- Backlog Ownership
- User Story Writing
- Product Strategy
- 508 Compliance
- QA & Testing
- Jira
Certification
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- SAFe Agile Software Engineer
- Certified Team Kanban Practitioner
- Certified Pega Business Architect (CPBA)
- Certified Associate in Software Testing (CAST)
- DHS Trusted Tester (508 Compliance)
Accomplishments
- Contributed to successful delivery of USCIS H-1B registration system, earning Certificate of Recognition
- Trained and coached 3 Scrum teams, transitioning backlog management from Excel to Jira
- Supported multi-application environments with consistent delivery and stakeholder alignment
Timeline
Senior Business Analyst & Scrum Master
CACI International
11.2024 - Current
Lead Technologist
Booz Allen Hamilton
01.2023 - 11.2024
Senior Business Analyst & Scrum Master
Accenture Federal Services
01.2019 - 01.2023
Analyst
General Dynamics Information Technology
03.2018 - 11.2018
Software Tester
ICF International
06.2017 - 03.2018
B.S. - Information Systems and Operations Management
George Mason University