Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Bailey James

Roanoke

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving. A diligent worker with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader

Walmart
11.2021 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Manage conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborate with other department leaders to establish shared goals and ensure alignment across teams.
  • Provide ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
01.2018 - 11.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Associate of Applied Science - Culinary Arts

Virginia Western Community College
Roanoke, VA
05-2023

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Time management
  • Documentation and reporting

Certification

  • CPR Certification
  • Baking and Pastry degree certification

Interests

  • Volunteering at community kitchens and food-related charities
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Team Leader

Walmart
11.2021 - Current

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
01.2018 - 11.2021

Associate of Applied Science - Culinary Arts

Virginia Western Community College
Bailey James