Baleigh Wilson
Hampton,VA
Summary
Dynamic Senior Leasing Manager with BH Management, skilled in property management and resident relations. Proven track record in enhancing closing ratios and fostering tenant engagement. Adept at marketing strategies and training teams to excel. Successfully maintained market readiness, ensuring seamless transitions and exceptional service delivery.
Overview
8
8
years of professional experience
Work History
Senior Leasing Manager
BH Management
07.2021 - Current
- Collected, completed, and processed lease applications.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Explained terms of lease and amounts to be paid to tenants.
- Established key relationships with potential leasers and renters.
- Managed communications with 432 units.
Leasing Agent
Balfour Beatty
09.2020 - 07.2021
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Invited prospects to fill out application upon completion of property tour.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Participated in property inspections to prepare for move-ins and move-outs.
- Conducted property tours to highlight features of properties.
- Greeted clients, showed apartments, and prepared leases.
Sales Manager
Hilton Garden Inn Hotel
05.2017 - 09.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed event logistics and operations.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
Associate of Science -
Thomas Nelson Community College
Hampton, VA06-2025
Skills
- Property management
- Maintaining closing ratios
- Marketing expertise
- Tenant liaison
- Resident relations
- Social media representation
- Tour management
- Event planning
Leasing Star
Rewarded Leasing Star for having the highest tour to closing ratio out of 200 properties. I received this award 10 times.
Timeline
Senior Leasing Manager
BH Management
07.2021 - Current
Leasing Agent
Balfour Beatty
09.2020 - 07.2021
Sales Manager
Hilton Garden Inn Hotel
05.2017 - 09.2020
Associate of Science -
Thomas Nelson Community College
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