Bao Pham

- Operate and troubleshoot the POS system to ensure smooth order processing, payment transactions, and accurate batching at the end of the day.
- Handle customer complaints or order issues promptly by giving discounts, remaking the drinks, or issuing refunds for the orders.
- Train new team members on drink preparation, store procedures, and customer service best practices.
- Maintain daily reports and reconcile cash drawers, ensuring accuracy and accountability.

- Maintaining the Point of Sale system (POS), such as helping the customers book their schedule in real time with their assigned nail techs, making sure the payment system processes the transactions smoothly (with the credit/debit cards), or monitoring customers' reviews and feedback, etc.

- Maintain all the inventory for the supplies in the store, such as placing orders to restock these items as necessary (nail polishes, acrylics, cotton pads, and sanitation supplies) and checking tools and equipments function well (UV lamps, drills, nail brushes).

- Improving students' understanding of Algebra and Calculus by breaking down complex mathematics concepts (such as Trigonometry, Differentiation, and Integrals) into step-by-step explanations.

- Using the programs to adapt teaching methods to suit different learning styles (mostly using Desmos to show the transformation of graphs and the mathematical steps).

- Helping students build logical reasoning skills.

- Checking homework and grades (quiz, test) to help his parents follow the progress.