Basak Iyigun
Arlington
Summary
Experienced and customer-focused Restaurant Server with a strong background in high-volume dining environments, delivering exceptional guest service with professionalism and efficiency. Proven experience as both a server and catering server, skilled in providing attentive table service, managing large events, and ensuring smooth guest flow during busy shifts. Adept in hosting responsibilities, including greeting guests, managing reservations, and coordinating seating using OpenTable and various POS systems. Highly adaptable, detail-oriented, and committed to creating a positive dining experience while maintaining strong teamwork and communication skills.
Overview
5
5
years of professional experience
Work History
Catering Server
Nelly's Professional Staff
McLean
10.2025 - Current
- Serving food and drinks to guests in a professional and timely manner
- Refilling beverages, clearing empty glasses and plates
- Answering questions about menu items or event details
- Providing attentive and friendly service throughout the event
Server/Host
Echo Box
Washington
06.2025 - Current
- Ability to update, modify, and organize guest bookings using OpenTable system
- Skilled in managing walk-ins, updating reservation status, and maintaining smooth guest flow
- Ability to prepare and serve drinks
Server
Thunder Burger & Bar
Washington
06.2025 - 11.2025
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Experience serving multiple tables in a fast-paced environment
- Familiarity with Toast POS systems
Server
Bacio Pizzeria
Washington
08.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Bacio Pizzeria
Washington
06.2024 - 08.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Barista
Espresso Lab
12.2021 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Internship Trainee
Centre for Structural Biology Systems
10.2021 - 12.2021
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
Barista
Kronotrop Coffee Bar and Roastery
03.2021 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Science - Bioengineering (English)
Abdullah Gül University
Kayseri, Turkey06-2023
Language School
Abdullah Gül University
Kayseri, Turkey01-2019
Skills
Team leadership
Collaborative teamwork
Strong communication
Innovative thinking
Adaptability to change
Efficient time management
Catering service
POS system management
Food service
Dining area maintenance
Safe food handling
Proficient in using the OpenTable reservation system
Languages: Turkish(Native), English (Fluent)
References
Yigit Vural, Restaurant Manager at Bacio Pizzeria, yigit.baciopizzeria@gmail.com, (646) 549-0831
Melvis Ve, Restaurant Manager at Thunder Burger & Bar, (240)636-2454
Martin Kang, Restaurant Manager at Echo Box, (301) 703-0061
Timeline
Catering Server
Nelly's Professional Staff
10.2025 - Current
Server/Host
Echo Box
06.2025 - Current
Server
Thunder Burger & Bar
06.2025 - 11.2025
Server
Bacio Pizzeria
08.2024 - 05.2025
Cashier
Bacio Pizzeria
06.2024 - 08.2024
Barista
Espresso Lab
12.2021 - 12.2022
Internship Trainee
Centre for Structural Biology Systems
10.2021 - 12.2021
Barista
Kronotrop Coffee Bar and Roastery
03.2021 - 10.2021
Bachelor of Science - Bioengineering (English)
Abdullah Gül University
Language School
Abdullah Gül University