Batoul Abdelhay
Midlothian,VA
Summary
Currently an undergraduate student at Virginia Commonwealth University as a nursing student. I have always been passionate about the healthcare field, and have experiences in the different fields, such as medical assisting, health administration, and pharmacy technician. Team orientated and reliable with given tasks. Top priority is to ensure positive patient interaction/experience and excellent customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainee
Walgreens Pharmacy
09.2022 - Current
- Customer service experience
- Process patient insurance
- Fill prescriptions (right medication, right dosage, right amount)
- Answer patient phone calls
- Prepare medications for delivery to patients
- Order medications and supplies
- Inventory control (out of stocks, deleted aged rx, expiration)
- Entering prescriptions for pharmacist to review
Front Desk
Chiropractic and Family Wellness
11.2022 - 01.2023
- Schedule patients
- Answer phone calls
- Take payments
- End of day 'Daysheet of payments'
- Set up Care Plans/Pay Plans (monthly payment plans) for patients, File, Scan, Fax paperwork
- Write professional emails to patients
- Generate balance statements
Education
BSN in progress -
VCU School of Nursing
Richmond, VA05.2026
Advanced High School Diploma -
Cosby High School
Midlothian, VA05.2022
Medical Assisting Certification -
Chesterfield Career and Technical Center
Chesterfield, VA05.2022
Skills
- Patient care, communication and interpersonal relationship skills, honesty, multi-tasking, time-managing, perseverance, patience, fast learner/willingness to learn, leadership/ teamwork, responsibility, passionate, respectful, customer service, creative, bi-lingual (I speak both English and Arabic fluently)
Accomplishments
Beta Club Award from Cosby High School (2021)
National Honors Society Award from Cosby High School (2021)
Science National Honors Society Award from Cosby High School (2022)
Governor Of Virginia Academic Excellence (2022)
Board of Education Scholastic Excellence (2022)
Virginia Board of Education Career and Technical Education (2022)
Awards
- All A's Award in 6th and 7th grade from Robious Middle School (2016-2017)
- Gold Service President's Award for completing over 100 hours of community service in 8th grade from Robious Middle School (2018)
- Dual Enrollment award for completing the VCU Health Science Course with Cosby High School (2020)
- Medical Assistant year 1 completion award.
- Beta Club Award from Cosby High School (2021)
- National Honors Society Award from Cosby High School (2021)
- Science National Honors Society Award from Cosby High School (2022)
- Governor Of Virginia Academic Excellence (2022)
- Board of Education Scholastic Excellence (2022)
- Virginia Board of Education Career and Technical Education (2022)
Certification
National Registered Certified Medical Assistant
CPR Trained and Certified - 9/30/2023
Career Safe/ OSHA Trained and Certified - November 2023
Languages
Arabic
Native or Bilingual
Timeline
Front Desk
Chiropractic and Family Wellness
11.2022 - 01.2023
Pharmacy Technician Trainee
Walgreens Pharmacy
09.2022 - Current
BSN in progress -
VCU School of Nursing
Advanced High School Diploma -
Cosby High School
Medical Assisting Certification -
Chesterfield Career and Technical Center
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