Bekele Yishak
Lorton
Summary
Seasoned mechanic and business owner with a proven track record at Self Employed Web, enhancing customer satisfaction and fostering strong client relationships. Skilled in business management and customer relations, successfully led a team to achieve company goals through strategic planning and efficient service delivery. Expert in diagnosing and solving mechanical issues, ensuring high-quality vehicle maintenance.
Overview
16
16
years of professional experience
Work History
Owner / Mechanic
Self Employed Web
06.2021 - 02.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Mecanic
Dealer Outlit
01.2019 - 03.2021
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Mecanic
Prize Auto
10.2016 - 11.2018
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
Alignment Technician / Service Advisor
Bingo Tires
10.2012 - 01.2016
Tire Technician
NTB-National Tire & Battery
07.2009 - 09.2012
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Education
Hatfield Secondary
Alexandria Va06.2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Staff hiring
Languages
Amharic
Native or Bilingual
Spanish
Limited Working
Timeline
Owner / Mechanic
Self Employed Web
06.2021 - 02.2025
Mecanic
Dealer Outlit
01.2019 - 03.2021
Mecanic
Prize Auto
10.2016 - 11.2018
Alignment Technician / Service Advisor
Bingo Tires
10.2012 - 01.2016
Tire Technician
NTB-National Tire & Battery
07.2009 - 09.2012
Hatfield Secondary
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