Belal Eid
Chantilly
Summary
Dynamic and customer-focused technical professional with over two years of experience in delivering exceptional customer service. Proficient in troubleshooting devices and adept at problem-solving under pressure, consistently providing clear and effective solutions to meet customer needs. Possesses a strong passion for technology and a commitment to teamwork and leadership, driving a collaborative approach to achieving organizational goals. Eager to leverage skills and experience to enhance customer satisfaction and contribute to team success.
Overview
2
2
years of professional experience
Work History
Shift Runner
Dominoes
WEST LAFAYETTE, Indiana
03.2025 - 01.2026
- Delivered over 300 accurate and timely customer orders while providing excellent service under high-volume conditions.
- Operated digital ordering systems and resolved issues quickly.
- Maintained store cleanliness and safety while working in a fast-paced environment.
- Collaborated with team to meet tight service deadlines and handle peak hours efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Part Sales Manager
Autozone
Chantilly, VA
08.2023 - 05.2024
- Used point-of-sale and inventory management systems to track products, place orders, and provide accurate estimates.
- Supervised daily operations of parts sales, ensuring high levels of customer satisfaction.
- Ensured compliance with safety standards while maintaining a clean and organized work environment for customers and staff.
- Trained and mentored new team members on product knowledge and sales techniques.
Education
Bachelor's Degree - Mechanical Engineering Technology
Purdue University
Lafayette, IN06-2028
High School Diploma -
Freedom High School
Chantilly, VA06-2023
Skills
- Analytical problem-solving
- Proficient in C, Java, and Python
- Technical Troubleshooting
- 10 years of using and troubleshooting Windows
- 4 years of 3D Modeling experience
- Customer Service
- Team Leadership
- Decision Making Under Pressure
- Diagnostics & Technical Support
- Time management
Accomplishments
- Made $9000 worth of sales in one day as a Shift Runner
- Reorganized and catalogued all store shelves as a Part Sales Manager
- Built an RC car from scratch while designing and 3D printing custom parts for it
Languages
English
Arabic
Spanish
Interests
RC car prototyping and modifying, 3D Printing and 3D Modeling, Console/ PC maintenance and repair
Timeline
Shift Runner
Dominoes
03.2025 - 01.2026
Part Sales Manager
Autozone
08.2023 - 05.2024
Bachelor's Degree - Mechanical Engineering Technology
Purdue University
High School Diploma -
Freedom High School