Belkis Polanco
Richmond,VA
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registration Coordinator
OrthoVirginia
09.2024 - Current
- Provided exceptional customer service, addressing inquiries promptly and resolving concerns professionally.
- Gathered demographic and insurance information to register patients for medical appointments.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Universal Banker
C&F Bank
03.2023 - 08.2024
- Responsible for all transactions, deposits, and withdrawals, as well as opening/closing accounts, loans, advising customers financially.
Retail Banker
Woodforest National Bank
02.2022 - 03.2023
- Responsible for transactions, deposits, and withdrawals as well as opening and closing accounts, loans, and financially advising customers.
Nanny/Babysitter
College Sitters/Nannies and Tutors
06.2021 - 01.2022
- I nannied a 3 month old
- I was responsible for making sure she met her milestones, as well as light house keeping, feeding/cleaning her up.
SPED Paraprofessional
St Patrick Interparish School
08.2020 - 02.2021
- I worked with students in K-8
- I was responsible for vouching for students when needing accommodations
- I was also to step in when a student would need to step away from class due to over stimulation
- I retaught material, as well as made new class work for students.
Education
GED -
Rappahannock Community College
Warsaw, VA11.2018
Skills
- Banking
- Cash Handling
- Financial Services
- Administrative Experience
- Microsoft Office
- Credit Analysis
- Childcare
- Experience Working With Students
- Customer service
- Microsoft Excel
- Organizational skills
- Microsoft Word
- Computer skills
- English
Certification
Certified Notary Public
Timeline
Registration Coordinator
OrthoVirginia
09.2024 - Current
Universal Banker
C&F Bank
03.2023 - 08.2024
Retail Banker
Woodforest National Bank
02.2022 - 03.2023
Nanny/Babysitter
College Sitters/Nannies and Tutors
06.2021 - 01.2022
SPED Paraprofessional
St Patrick Interparish School
08.2020 - 02.2021
GED -
Rappahannock Community College
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