Summary
Overview
Work History
Education
Skills
Timeline
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Ben Grider

Roanoke

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

9
9
years of professional experience

Work History

Assistant manager

GNC
01.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Construction crew member

kingdom construction
12.2021 - 01.2023
  • Contributed to successful project outcomes by consistently meeting deadlines for various stages of the construction process.
  • Prevented potential hazards or delays through proactive identification of site challenges or conflicts.
  • Provided exceptional customer service to clients throughout the entire construction process, upholding company reputation and fostering repeat business opportunities.
  • Managed heavy machinery operations effectively while maintaining optimal safety levels for all crew members.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Followed instructions and safety protocols while operating machinery and equipment.

Crew leader

White Gloves Moving Help
12.2019 - 12.2021
  • Trained employees in time management and proper ways to complete job duties.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Optimized scheduling of crew shifts, balancing workload while considering individual preferences and strengths.
  • Improved safety standards on-site with rigorous enforcement of safety protocols and regular training sessions.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.

Cashier

Kroger
06.2016 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Science - General Studies

Virginia Western Community College
Roanoke, VA
05-2027

High School Diploma -

Patrick Henry Highschool
06.2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Schedule oversight
  • Team collaboration
  • Recruitment and hiring
  • Workload management
  • Conflict resolution

Timeline

Assistant manager

GNC
01.2023 - Current

Construction crew member

kingdom construction
12.2021 - 01.2023

Crew leader

White Gloves Moving Help
12.2019 - 12.2021

Cashier

Kroger
06.2016 - 11.2019

Associate of Science - General Studies

Virginia Western Community College

High School Diploma -

Patrick Henry Highschool

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Ben Grider