Ben Yasutis
Brambleton
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Blazin Chicken & Gyro
Ashburn
02.2026 - 05.2026
- Trained new staff on front desk procedures and customer service standards, enhancing team readiness.
- Processed cash transactions accurately, ensuring efficient payment handling and customer satisfaction.
- Maintained cleanliness of front desk area, creating a tidy environment for guests.
- Provided menu information and recommendations to enhance customer dining experiences.
- Coordinated with kitchen staff to ensure timely food delivery, improving overall guest experience.
Studio Assistant & Customer Support
PopCycle Indoor Cycling Studio
01.2019 - 01.2024
- Facilitated customer check-ins and scheduling to enhance overall studio experience
- Cultivated customer service and sales communication skills through direct client interactions
- Streamlined daily operations through organization, cleaning, and effective customer communication
- Helped maintain a welcoming and professional environment for members
- Worked independently and as part of a team in a fast-paced environment
Summer Camp Counselor
Luis Rosado Tennis Academy
01.2020 - 01.2023
- Led student groups, ensuring safety and engagement while organizing daily camp activities
- Coached children in tennis skills, fostering teamwork and sportsmanship during camps and activities
- Cultivated leadership and teamwork skills in campers through structured activities at tennis camps.
- Communicated professionally with parents, staff, and campers
Education
Hospitality Management
James Madison University
Harrisonburg, VA05-2030
Independence High School - High School
Independence High School
VA01-2026
Skills
- Front desk operations
- Customer Service
- POS System Training
- Sales Experience
- Time Management
- Organization & Reliability
- Conflict Resolution
- Communication & Teamwork
- Team collaboration
- Leadership
- Team collaboration
Leadership Experience
- Young Men's Service League (YMSL), Vice President of Communications, 09/01/24, 06/01/26, Managed communication efforts and coordinated updates for members and events, Completed over 100 community service hours across four years, Demonstrated leadership, reliability, and organization through volunteer initiatives
- Unified Sports Volunteer, 09/01/22, 06/01/24, Assisted students and athletes during sports activities and events, Promoted teamwork, inclusivity, and positive sportsmanship
- Loudoun Soccer & Independence High School Soccer, Played competitive travel soccer for 15 years, Developed discipline, teamwork, leadership, and time management skills through athletics
Timeline
Front Desk Receptionist
Blazin Chicken & Gyro
02.2026 - 05.2026
Summer Camp Counselor
Luis Rosado Tennis Academy
01.2020 - 01.2023
Studio Assistant & Customer Support
PopCycle Indoor Cycling Studio
01.2019 - 01.2024
Hospitality Management
James Madison University
Independence High School - High School
Independence High School