Summary
Overview
Work History
Education
Skills
Timeline
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Benita Peek

Norfolk,VA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Overview

15
15
years of professional experience

Work History

Production Technician

Keurig Green Mountain Coffee Roasters
06.2017 - 04.2025
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed setup of production equipment to establish optimal performance.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Trained and supervised approximately 15 production personnel to properly use production equipment and apply best practices.
  • Participated in root cause analysis investigations for recurring issues, identifying solutions to prevent recurrence.
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Reduced machine downtime by implementing preventive maintenance procedures and regular inspections.
  • Improved product quality by implementing rigorous quality control checks at various production stages.
  • Made sure that products were produced on time and are of good quality.

Dietary Supervisor

Signature Healthcare
07.2010 - 06.2017
  • Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
  • Continuously evaluated ingredient suppliers'' performance based on their ability to meet quality expectations while adhering to budget constraints.
  • Assisted in the development of hospital-wide nutrition policies to ensure consistency in care across all departments.
  • Developed strong relationships with vendors, negotiating favorable pricing while maintaining quality standards for ingredients used in meal preparation.
  • Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs.
  • Collaborated with healthcare professionals to create specialized diets for patients with specific medical conditions or nutritional requirements.
  • Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
  • Increased employee retention through effective training, mentoring, and performance evaluations of dietary staff members.
  • Participated actively in hiring new employees for the dietary department – from screening resumes to conducting behavioral and technical interviews.
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.
  • Managed staff of 12 members over 2 shifts.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.

Education

High School Diploma -

Maury High School
322 Shirley Avenue
06.1998

Skills

  • Data entry
  • Safety operation procedures
  • Staff management
  • Task delegation
  • Teamwork and collaboration
  • Customer service
  • Time management

Timeline

Production Technician

Keurig Green Mountain Coffee Roasters
06.2017 - 04.2025

Dietary Supervisor

Signature Healthcare
07.2010 - 06.2017

High School Diploma -

Maury High School

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Benita Peek