Benjamin Frankart
Bumpass
Summary
Dynamic and dedicated professional with experience at Old Dominion University, excelling in customer service and conflict resolution. Proficient in StarRez and warehouse systems, I thrive in fast-paced environments, ensuring data integrity and seamless operations. My enthusiasm for teamwork and effective communication drives positive outcomes in every role.
Overview
4
4
years of professional experience
Work History
University Village Day Desk Receptionist
Old Dominion University
Norfolk
2024.08 - Current
- Company Overview: Housing & Residence Life
- Serve as first point of contact for students, families, and staff, providing excellent customer service across campus housing locations.
- Utilize StarRez system to access and manage sensitive student data, maintaining strict confidentiality and data integrity.
- Resolve conflicts using effective communication, empathy, and de-escalation techniques to support a positive living environment.
- Housing & Residence Life
Dry Side S5 Order Filler
Walmart Distribution Center
Gordonsville
2022.06 - 2024.07
- Efficiently assembled and prepared pallets for distribution to Walmart stores across five states.
- Operated warehouse tech including CR lifts, Lydia systems, and internal computers to track and fulfill orders.
- Coordinated with cross-functional teams to ensure seamless shipping and receiving operations.
- Adhered to strict safety protocols in a fast-paced, high-risk environment.
Education
B.S. - Cybersecurity, History
Old Dominion University
Norfolk, VA05.2026
Advanced High School Diploma -
Louisa County High School
Louisa, VA05.2022
Skills
- Google Drive
- Excel
- Canvas
- GMail
- StarRez
- PC lift operation
- Warehouse systems
- Professional communication
- Conflict resolution
- Customer service
- Drum and percussion performance
Volunteer Experience
- Church Volunteer & Worship Drummer, Louisa County, VA
- Cross Country & Track Athlete, Louisa, VA, Louisa County High School
Timeline
University Village Day Desk Receptionist
Old Dominion University
2024.08 - Current
Dry Side S5 Order Filler
Walmart Distribution Center
2022.06 - 2024.07
B.S. - Cybersecurity, History
Old Dominion University
Advanced High School Diploma -
Louisa County High School