Benjamin Griffin
Ida Lee Recreation Center and Waterpark
Aldie
3
years of professional experience
Dedicated front desk attendant with strong customer service, time management, and multitasking skills. Committed to enhancing guest experiences through efficient organization and effective conflict management.
Work History
Front Desk Attendant
2 Years 2 Months- Greeted and assisted guests with purchasing admission.
- Managed reservations and camps using facility management software.
- Provided information about existing programs and waterpark amenities to aid customers.
- Handled customer questions and resolved complaints promptly, ensuring a positive experience for all patrons.
- Managed payment transactions and ran daily reporting to ensure accuracy.
Receptionist & Camp Counselor
10 Months- Greeted and assisted guests, providing excellent customer service in a fast-paced environment.
- Managed phone calls and provided answers for customer knowledge.
- Scheduled appointments and maintained calendars for members.
- Facilitated skill-building workshops, enhancing campers' personal development and teamwork abilities.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
High School Diploma
- Completed AP course in Human Geography, Government, Calculus AB, Calculus BC, Physics C: Mechanics,
- Completed Duel Enrollment course in US History
- 3.87 GPA
- Extracurricular Activities: High School Baseball
- Awarded 2nd team All District C/3B
- Latin Club Member
- Finance Club Member
Bachelor of Science - Engineering
- Extracurricular Activities: Intramural Soccer
- Billiards Club Member
Skills
Time management
Empathy and patience
Customer service
Strong multitasking
Efficient organization
Conflict management
Training and mentoring
Timeline
Front Desk Attendant
Ida Lee Recreation Center and Waterpark
05.2024 - CurrentRead More
Receptionist & Camp Counselor
The Ballpark at One Loudoun
06.2023 - 04.2024Read More
James Madison University
Bachelor of Science from Engineering
Read More
Loudoun County High School
High School Diploma
Read More